Job Description

Field Service Technician

Minneapolis, MN

$75K salary, (over time can be compensated, there’s a way to pay it out as well)

90% travel in the US, 10% in Canada

Service client machinery, troubleshoot from the office in Minneapolis also where all of the spare parts are located. They don’t use compressed air they use all servo drives, electrical for power consumption reduction. All stainless steel equipment, no paint.

Previous Tech was let go because he had no sense of urgency, and not reliable. Customer service requires quick answers, that wasn’t happening. They were getting performance complaints, machinery be taken apart and left to the side and not finished.

Company :

Who they are:

SWISCA North America is the U.S. subsidiary of SWISCA AG, a Swiss technology company specializing in process equipment and automation solutions for the milling and food production industries (capital equipment). The North America team supports customers across the United States and Canada with localized sales, technical support, and industry expertise while representing SWISCA’s broader global offerings.

What they primarily do:

SWISCA North America brings advanced milling, mixing, and food-processing machinery and component technologies to the North American market. They work with milling and food producers to supply precision equipment, automation systems, and support services that improve product quality, efficiency, food safety, and process reliability. They offer plant design, composed of multiple pieces including automation. North America is more of a manufacturing office. New equipment to help change the milling industry.

Products / Services:

• Process equipment for food and grain milling applications
• Weighing and dosing systems
• Automation solutions for milling and processing
• Components and parts for process integration
• Technical support and industry consultation
• Scales/ Feeders - manufactured

How long in business:

SWISCA AG was founded in 2018 → SWISCA North America has operated as the regional arm for several years. They purchased a previous company in the US. 4.5 years in the US. They’ve won the most innovative company award by IOAM each year.

Estimated Revenue & Size:

• Revenue: ~US$10–25 million (regional estimate)
• Employees: ~65 total, 5 people in North America

Industries Served:

• Grain milling and flour production
• Food processing and manufacturing
• Bulk material handling and processing
• Milling automation and industrial food technology

You should be proficient in:

• Mechanical Troubleshooting Skills
• Conveyor Chain Replacement
• Commercial Electrical Expertise
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• Maintenance and Repair Skills
• Industrial Electrical Experience
• Field Service Readiness
• Mechanical Assembly Skills

Machines & technologies you'll use:

• Material Handling Systems (Swisslog, Hytrol)
• Manufacturing Execution Systems (MES)
• Industrial Controls (Allen Bradley, Omron, Siemens)
• Variable Frequency Drives (VFD)
• Manual Vertical Mill
• Programmable Logic Controller (PLC) (Allen Bradley, Omron, Siemens)
• Gear Machinery
• Conveyor Systems (Swisslog, Dematic, Körber)
• Servo Motors