Job Description

Overview

We are seeking a dedicated and skilled Field Service Technician to join our team in Manitowoc, WI. In this role, you will be the face of our company, providing exceptional service and support to our clients in the field. If you enjoy hands-on work, problem-solving, and interacting with customers, this position is perfect for you. Join us and be part of a dynamic team that values innovation, collaboration, and excellence in service delivery.

Responsibilities

• Perform on-site installation, maintenance, and repair of equipment and systems.
• Diagnose technical issues and provide effective solutions in a timely manner.
• Conduct routine inspections and preventive maintenance to ensure optimal performance.
• Provide training and support to customers on equipment operation and maintenance.
• Document service activities and maintain accurate records of work performed.
• Collaborate with team members and communicate effectively with clients to ensure satisfaction.
• Stay updated on industry trends and advancements to enhance service delivery.

Qualifications

• High school diploma or equivalent; technical degree or certification preferred.
• Proven experience as a Field Service Technician or similar role.
• Strong mechanical and electrical troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Willingness to travel to client locations as needed.
• Valid driver's license and clean driving record.