In This Role, Your Responsibilities Will Be:
- Testing, troubleshooting and repairing of both standard and special equipment.
- Develop written and verbal estimates for repair evaluations.
- Operate hand tools and electric/electronic test equipment.
- Work from written and verbal engineering documentation, BO's, assembly prints, plumbing diagrams, electrical diagrams or schematics, to meet department production scheduling.
- Accept field service phone calls to assist customers in troubleshooting on-site problems and initiate actions to minimize customer down time and total customer satisfaction in all activities.
- Make recommendations to help implement process improvements to ensure quality goals are met.
- Perform equipment calibrations when required.
For This Role, You Will Need:
- HS or equivalent GED, with additional specialized knowledge of engineering disciplines as would normally be obtained through formal technical training at the college to trade school level.
- Good communication skills, both written and verbal.
- Mechanical background ability, ability to read and understand both mechanical and electrical blueprints, layouts, wire lists, and schematics.
- Ability to travel up to 50% based on customer demand.
Preferred Qualifications That Set You Apart:
- Associate or Bachelor Degree in Engineering or similar field.
- Minimum of 5 years experience in progressively complex troubleshooting and repair on electro-mechanical machines and components.
- Working knowledge of manufacturing concepts and in-depth knowledge of ultrasonics welding control circuitry troubleshooting and various product line actuators.