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Field Service Technician

Durham Coca-Cola Bottling Co.

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Durham, NC
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Job Description

As posted by the hiring company

Job Overview:

Primary Functions: Responsible for delivering, installing, and servicing fountain equipment at Durham Coca-Cola’s customer accounts. 

Duties: 

  • Delivers and installs fountain equipment to specific locations according to Durham Coca-Cola’s guidelines and procedures. 
  • Performs field service and repairs to all types of fountain equipment, ensuring a quality product. 
  • Maintains a professional relationship with account personnel and provides superior customer service to all accounts serviced. 
  • Attend and successfully complete all required Coca-Cola Certification Training classes. 
  • Maintains a safe work environment at all times. 
  • Remit invoices within 24 hours of completing calls. 
  • Maintains a well-stocked and organized company vehicle. 
  • Disposes of trash/debris from all Company vehicles utilized in appropriate containers (ex. Recycle, trash bins) on a daily basis. 
  • Maintains lower warehouse interior and exterior in a clean and orderly manner on a daily basis. 
  • Works Company Athletic/Special Events as needed. 
  • Work scheduled “On Call” – Nights and Weekends as required. 
  • Expected to work as needed beyond regular scheduled hours to complete any/all calls prior to normal end of shift at 4:30 pm. 
  • Performs other duties as assigned by the manager. 

 

Qualifications:

  • Requires a High school diploma or general education development (GED) diploma 
  • At least 3 years of experience in appliance and electrical repair 
  • A basic knowledge about plumbing 
  • Ability to interpret wiring diagrams and specifications 
  • A valid NC Driver License and an excellent driving record especially within the last 7 years (A 7-year Motor Vehicle Report will be reviewed) 
  • At least 21 years old 
  • Ability to lift 65 pounds frequently 
  • Ability to lift 55 pounds over shoulders once/twice a month 
  • Ability to push/pull product frequently 
  • Ability to kneel, stoop, crawl, climb stairs/ladders and bend frequently 
  • Ability to walk/stand at least 8 hours/daily 
  • Must be able to obtain necessary certifications as required 
  • Maintains a professional relationship with co-workers, customers, and the public 
  • A good candidate must provide a good work history that demonstrates: excellent customer service, dependability, integrity, attention to detail,
    self-motivated, and takes initiative 
  • Ability to pass the company’s background and Motor Vehicle Report and the company’s drug testing requirements 

Equal Opportunity Employer of Disabilities/Veterans