Job Description

Overview

We are seeking a dedicated and skilled Field Service Technician to join our team in Charlotte, NC. In this role, you will be the face of our company, providing top-notch service to our clients while ensuring that their equipment operates at peak performance. If you enjoy working independently, solving problems on the go, and have a passion for technology, we want to hear from you!

Responsibilities

• Perform on-site installations, repairs, and maintenance of equipment.
• Diagnose and troubleshoot technical issues efficiently and effectively.
• Provide exceptional customer service and support to clients.
• Maintain accurate records of service calls, repairs, and inventory.
• Collaborate with team members and communicate effectively with management.
• Stay updated on industry trends and advancements in technology.
• Ensure compliance with safety standards and protocols.

Qualifications

• High school diploma or equivalent; technical degree preferred.
• Proven experience as a Field Service Technician or similar role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and manage time effectively.
• Proficient in using diagnostic tools and software.
• Valid driver's license and willingness to travel as needed.

You should be proficient in:

• Engine Repair

Machines & technologies you'll use:

• Forklifts (Hyster)