Job Description

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).

We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To learn more about Topcon career opportunities go to www.topconcareers.com.

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.

We are seeking a highly skilled and motivated Traveling Field Service Technician to join our team. This role involves traveling to various locations to provide on-site service, maintenance, and repair of Topcon equipment. The ideal candidate will have strong technical skills, excellent customer service abilities, and a willingness to travel extensively.

Responsibilities:

• Install, train, and service Topcon Machine Control systems on heavy equipment including Dozers, Motor Graders, Excavators, Skid Steers, Compactors, Pavers, and Curb Machines.
• Troubleshoot complex issues to improve machine performance or complete repairs.
• Research and identify solutions to software and hardware issues.
• Perform Pre and Post Sale Technical Support assistance for customers and the sales team via phone, email, and remote desktop.

Qualifications:

• Mechanical, hydraulic, electronic, and technical aptitude required.
• Hydraulics and Electronics aptitude. Troubleshooting electro-mechanical systems will be required.
• Customer Service and Support skills.
• Strong knowledge of computers.
• Physically capable of climbing onto large equipment and lifting to 75 pounds.
• Work will be outside in the elements (rain, cold, heat)
• Willingness to travel 80%. Travel requirements fluctuate depending on business requirements and are subject to change.
• Valid Driver’s License with a clean driving record

Education & Experience

• AS or equivalent field experience working on heavy equipment is required.
• Operation of heavy construction equipment.
• Mechanical, hydraulic, and technical troubleshooting.
• Machine Control installation experience is preferred.