Overview

We are seeking a skilled Field Service Technician to join our team. The candidate will be responsible for maintaining our mail sorting machines and equipment at client locations in the greater Washington, DC metro area and various other locations around the country. This position offers an exciting opportunity to work on interesting equipment in various environments while contributing to the continued rapid growth of the company.

Responsibilities

Coordinating travel with customers and team leadership
Travel frequently and on short notice
Work independently on-site
Repair, upgrade, and perform preventative maintenance on mail sorting machines in the field
Collaborate with the existing field service team
Maintain documentation and create reports

Skills

Proficient with all hand-held tools, including drills, drivers, jigsaws, portablebandsaws, grinders
Good at traveling, meaning experience catching flights/trains and using rental cars

Knowledge of mechanical engineering principles and practices

Knowledge of motors, belts, pulley systems
Have a keen eye for detail and quality assurance
Excellent problem-solving skills and attention to detail
Ability to troubleshoot mechanical and electronic systems
Self-motivating

Qualifications

At least five years of experience in field service
Professional appearance and demeanor
Ability to read shop drawings
Ability to adhere to a timeline
Experience with traveling frequently
Effectively communicate with fellow team members and leadership
Valid driver’s license
Able to lift, move and travel with up to 100lbs of tools and parts
Able to crouch, crawl, and work on the ground for extended periods
Clean background check
Eligible to work in the United States

Job Type: Full-time

Pay: $75,000.00 + per year

Benefits:

Health insurance
Paid time off

Schedule:

Monday to Friday, 8am - 5pm

Location:

Various locations around the greater D.C. area and around the country
Travel to and work in our primary facility in Wilmington, DE 19801 if needed

You should be proficient in:

Driver's License
Customer Service
Industrial and Manufacturing Engineering
Electrical Troubleshooting Skills
Troubleshooting Skills
Machine Building/Assembling
Mechanical Troubleshooting Skills
120/208/240/480 Voltage Systems
Troubleshooting Industrial Automation Equipment
Mechanical Assembly Skills
Meets Physical Requirements
Experience in a Manufacturing Environment
Basic Computer Skills

Machines & technologies you'll use:

Labeling Systems
Sortation Systems
Material Handling Systems
Mail Technology (Tritek)
Gear Machinery
Conveyor Systems