Job Description

Job Description

This position is to fill a opening within a local team of 6 and an enterprise Field Support group of 175+ across the US. As a team member you will perform a multiude of desktop tasks including but not limited equipment installs, supporting general maintenance and break-fix activities, equipment upgrades along with providing software installs and support. The environment you will be supporting is as diverse as it gets, from complex engineering labs, to production floors to finance and every other function you can think of. Employees in this field need to maintains effective customer communications and relations, provide onsite training of customer support personnel and even may be needed to provide Service Desk support during surge periods. BAE Systems offers a limitless amount of growth opportunities for anyone willing to work hard, take advantage ot learning oppurtunites and be visible.

Typical Education and Experience

Typically a High School Diploma and 2 years work experience or equivalent experience

Required Skills and Education

High School Diploma and 5 years work experience or equivalent experience

Extensive knowledge of PC Hardware
Extensive knowledge of Window OS (Win10 Win11)
Excellent Working Knowledge of M365 and OneDrive Environments.
Excellent verbal and written communication skills.
Working knowledge of network infrastructure – network routers, switches, WAPs, protocols
Working knowledge of Linux OS

Preferred Skills and Education

Associates Degree in Information Technology or Computer Science with 3 yrs. experience
Bachelor Degree in Information Technology or Computer Science with 2 yrs. experience

CompTIA A+ certified
Working knowledge of ServiceNow ticketing system.

About BAE Systems, Inc.

BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.

Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.