Job Description

Description

We are looking to hire an experienced Field Service Project Manager for our Lifecycle Services division with a background in material handling, conveyor systems, or similar technical equipment manufacturing. The Field Service Project Manager is responsible for ensuring overall management, coordination, oversight, always focused on customer satisfaction. This role will be responsible for a large customer site, running 24/7, and emphasizes focus on the documentation and maintenance of all processes related to the Customer’s operational requirements for Service and the prioritization of project workloads based on team availability and expertise. This individual must be able to prioritize and manage project changes, while making sure the team’s project schedules are met. This person must possess effective verbal and written communication skills, exceptional time management, negotiation skills, be very detail orientated and have a strong technical aptitude to assist overseeing projects from cradle-to-grave. The ideal candidate needs to be a responsible and self-motivated problem solver with a “can do” attitude to meet project milestones.

Qualifications

Process Documentation and Maintenance:
Document and maintain all processes related to the PMO for Service, ensuring clarity and consistency across projects.
Develop and uphold project management standards, tools, and best practices.

Project Workload Prioritization:
Assess and prioritize project workloads based on team availability, expertise, and project urgency.
Allocate and collaborate with resources effectively to achieve optimal project execution and efficiency.

Project Planning and Execution:
Oversee and guide the execution of service projects, ensuring they are delivered on time, within scope, and within budget.
Develop comprehensive project plans that align with business goals and objectives.

Stakeholder Management:
Serve as the primary liaison between stakeholders and project teams to ensure effective communication and alignment.
Facilitate regular project status meetings and updates to keep all stakeholders informed.

Continuous Improvement:
Identify opportunities for process improvements and implement changes to enhance project delivery and efficacy.
Stay informed about industry trends and integrate relevant practices into the PMO framework.

MINIMUM REQUIREMENTS
Associates degree in business administration, Project Management, or a related field; may accept job related experience for education. PMP certification is preferred.
5+ years of experience managing rapid paced technical projects.
Advanced knowledge of project management tools and methodologies.
Must be able to travel up to 50%.
Flexible to work weekends and/or additional hours as required to meet project deadlines.
Good problem solving and troubleshooting skills.
Good time management skills.
Strong team skills.
Clear and concise verbal and written communications.
Ability to carry out detailed written and verbal instructions independently.

PREFERRED SKILLS AND QUALIFICATIONS
PMI or PMI-ACP Certification
Lean / Six Sigma Black Belt Certification.

PHYSICAL REQUIREMENTS
Capable of lifting a minimum of 20 pounds from ground level to chest level
Unimpaired speech, hearing and sight (continuous)
Postural changes such as sitting, reaching, climbing, standing, walking and lifting intermittently
Standing and walking on cement.