VERIFIED

Field Service Engineer

$35-40 /h

PAY RATE

Keene, NH

LOCATION

First Shift

SHIFT

Job Description

As posted by the hiring company

SPECIFIC DUTIES:

Testing, troubleshooting, servicing and repairing of ultra-precision machines in the field as well as within client’s facility.
Coordinating and performing machine installations and training.
Coordinating and performing formal customer acceptance of equipment.
Complete machine set-up and standard part cutting for Electro-Optic product line.
Implement machine upgrades and retrofits for obsolete components
Conduct telephone and e-mail support
Prepare quotations for both paid service and spare parts.
Maintain the Field Service area in a clean and orderly fashion.
Maintain the customer database with accurate information.

KNOWLEDGE, SKILLS, AND ABILITIES:

Associates degree (Bachelor’s Degree preferred) in Engineering or Electronics with proven experience working with complex electro-mechanical capital equipment.
Familiarity with motion controls, DC servo systems, programmable logic controllers, personal computers, and rudimentary networking.
Working knowledge of hydraulic and pneumatic systems with ability to follow schematics.
Knowledge of material removal machine tools; tool set-up, part programming, basic machine operation is a plus.
Detail orientated, highly motivated team player capable of working with little direct supervision.
Proficient with Microsoft Office suite, especially Word, Excel and PowerPoint.
Strong troubleshooting skills
Superior customer relation skills and effective communication skills, both verbal and written.
Must have good organizational skills, to plan and coordinate work scope, equipment logistics, and customer site requirements to allow for effective equipment installation and servicing.
Must be willing to travel extensively, both domestically and internationally, for machine installations, service or repair work.

You should be proficient in: