Field Service Controls Technician (Robotics & Automation)

Location: Remote (Must reside near a major airport)

Travel: Up to 80% Travel (Primarily Southeast U.S.)

Job Type: Full-Time, Direct Hire

Compensation: Up to $100,000 Base Salary + Full Benefits

Position Summary

We are seeking a Field Service Controls Technician to support the installation, commissioning, troubleshooting, and maintenance of advanced robotics and automation systems throughout customer facilities across the United States. This role is ideal for a hands-on controls professional who enjoys travel, solving technical challenges, and working directly with customers in manufacturing and industrial environments.

The successful candidate will provide technical expertise related to PLCs, HMIs, robotics, industrial controls, and automated equipment while serving as a key resource during system startups, service calls, upgrades, and preventative maintenance activities.

Key Responsibilities

• Travel to customer sites to install, commission, troubleshoot, and repair robotics and automation systems.
• Diagnose and resolve PLC, HMI, electrical controls, and robotic system issues.
• Perform startup and commissioning activities for new automation equipment.
• Support customers with system optimization, programming modifications, and troubleshooting.
• Read and interpret electrical schematics, wiring diagrams, and control drawings.
• Conduct preventative maintenance and system health assessments.
• Collaborate with engineering teams to resolve complex technical issues.
• Document service activities, repairs, and recommendations through detailed service reports.
• Provide customer training on equipment operation and maintenance procedures.
• Support emergency service calls and equipment downtime situations as needed.
• Maintain strong customer relationships through professionalism and technical expertise.

Qualifications

Required

• 3+ years of experience troubleshooting industrial automation or controls systems.
• Experience with PLC troubleshooting and programming.
• Ability to read electrical schematics and control drawings.
• Strong electrical and mechanical troubleshooting skills.
• Experience working in manufacturing, automation, robotics, or industrial environments.
• Ability to travel up to 80% of the time.
• Must reside within reasonable distance of a major airport.

Preferred

• Experience with Allen-Bradley ControlLogix, CompactLogix, or Siemens PLCs.
• Robotics experience (Fanuc, ABB, Yaskawa, KUKA, Universal Robots, etc.).
• HMI programming and troubleshooting experience.
• Servo drives, VFDs, and motion control experience.
• Industrial networking experience (EtherNet/IP, Profinet, DeviceNet, etc.).
• Previous field service experience supporting customer sites.
• Associate's Degree or Technical Certification in Electrical Technology, Mechatronics, Automation, or related field.

Technical Skills

• Allen-Bradley PLCs
• Siemens PLCs
• Robotics Systems
• HMI Development & Troubleshooting
• VFDs & Servo Drives
• Motion Control
• Industrial Networking
• Electrical Troubleshooting
• Robotics Integration
• Automation Controls
• Preventative Maintenance
• Root Cause Analysis
• Commissioning & Startup
• Electrical Schematics

What We Offer

• Competitive salary up to $100,000
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Company-paid travel expenses
• Paid time off and holidays
• Career advancement opportunities
• Exposure to cutting-edge robotics and automation technologies

Ideal Backgrounds

• Field Service Technician
• Controls Technician
• Controls Engineer
• Automation Technician
• Robotics Technician
• Industrial Electrician
• Mechatronics Technician
• Maintenance Technician (Controls Focus)
• Automation Field Service Engineer
• Robotics Field Service Technician

You should be proficient in:

• PLC Troubleshooting Skills
• Industrial Robot Programming
• Electrical Troubleshooting
• PLC Programming Experience

Machines & technologies you'll use:

• Variable Frequency Drives (VFD)
• Programmable Logic Controller (PLC) (Allen Bradley, Mitsubishi, Siemens, Fanuc)
• Servo Motors