Description

Summary:

The ERP Implementation Specialist partners with cross-functional stakeholders across Production, Sales, Inventory, and Operations to support ERP system design, implementation, and optimization. This role is responsible for gathering business requirements, mapping current and future-state processes, configuring system workflows and Bills of Materials (BOMs), documenting procedures, and leading system testing and validation efforts.

This individual contributor role requires a proactive, analytical self-starter who thrives in dynamic environments and can navigate ambiguity with confidence. The ideal candidate leverages data to drive decision-making, identify process improvements, and enhance operational efficiency.

The ERP Specialist serves as a functional leader—guiding cross-functional teams, aligning stakeholders, and ensuring system solutions improve internal workflows, elevate customer experience, and support scalable growth. This is a hands-on role for someone who both performs the work and coordinates across teams, without direct people management responsibilities.

Responsibilities:

Identify short-term and long-term goals to improve order and product management in Agility
Define process for creating and maintaining new items and document SOP’s
Correct BOM’s when issues are shared by the production team
Implement new work order codes for a cleaner and more effective order entry process
Create a roadmap for new product implementation and coordination among many departments
Collaborate closely with production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization
When notified by purchasing of discontinued product, flag product and communicate with Sales Team. Once inventory is depleted, deactivate code in Agility.
Complete requests for customer maintenance in Agility
Maintain data in Agility related to entry and production including but not limited to Supplier info, delivery routes and purchase orders
Support Inside sales with rare product requests and project production
Establish and maintain relationships with sales and production managers
Coordinate with Purchasing as needed for sourcing and product availability
Suggest and implement improvements in the sales administration process
Other duties as assigned

Requirements

Works comfortably in ERP systems (Agility a plus) – ERP implementation experience is preferred.
Experience with building BOM’s and overall BOM maintenance
Workflow process experience
Fluent in Microsoft Office products, particularly Excel
Able to manage multiple projects simultaneously
Works well in a fast-paced environment
In-depth knowledge of the building materials industry preferred but not necessary
Deep understanding and advocacy for user needs and pain points
Excellent verbal and written communication skills to present ideas and build consensus
A positive attitude along with a growth mindset
Strong analytical and organizational skills
Numerical abilities and problem-solving attitude
Experience in a dynamic product management role or similar work experience
Experience working in a matrixed environment, collaborating with cross-functional teams