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Equipment Setup Technician

Dot's Pretzels, LLC

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Hazen, ND
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Job Description

As posted by the hiring company

Job Overview:

This individual will be responsible for the effective set up of equipment. Their work must be completed in a safe, professional, and timely manner.

Specific Duties Include:

  • Work with assigned Service Departments to complete setup of equipment.
  • Document machine information and repairs completed on work order, including parts and fluids used.
  • Assume other duties of equipment repair assigned by management when needed (i.e. used equipment recon, machine detailing).
  • Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
  • Clean and detail company and customer equipment.
  • Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
  • Maintain technical and product knowledge on all equipment sold within the dealership’s area of responsibility.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

  • Strong mechanical skills
  • Class A CDL license optional
  • Trade-specific tooling, including hand and pneumatic tools
  • Computer skills
  • Excellent customer service skills
  • Ability to assemble and perform maintenance functions on equipment
  • Strong oral and written communication skills
  • Strong organizational skills
  • Graduation from related diesel technology program optional