Job Description

Transforming the Future with Convergence of Simulation and Data

Engineering Group Lead

Job Summary:

Our client in Dundee, MI is looking for an Engineering Group Lead. This is a contract position.

What You Will Do:

The Customer Plant Lead (CPL) is the Voice of the Customer using warranty information, parts return information and service information to identify actionable issues. Working directly with the Manufacturing Plants Process Engineering Team and the Control Tower Pre-Analysts, the CPL will be responsible for identifying emerging issues quickly and developing a well-rounded and detailed problem statement to minimize the time required to triage and resolve customer concerns. We are currently seeking a candidate to support our Dundee Engine Plant (TEP) in Dundee, Michigan.

The specific responsibilities include, but are not limited to:

• Lead Short Loop Morning & Evening market meetings with new claims information.
• Investigate warranty issues and assign to party responsible through GIMs (Global Issue Management).
• Work with plants to investigate processes that can be associated with warranty.
• Expedite part analysis for results on high priority investigations because of Short Loop.
• Communicate warranty and plant quality issues between Control Tower and plant engineering.
• Ensure vehicle warranty is accurately documented, including broken clean points, and differentiating old vs new issues.
• Ensure warranty claim coverage and portfolio for assigned propulsion lines/plants.
• Involvement in new launches FEW (Field Early Warning) focus.

Basics:

• Bachelor's degree or higher in Engineering.
• 5 years' experience in engineering, manufacturing, supplier operations or quality, with warranty experience.
• Strong verbal and written communication skills. 
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization.
• Excellent interpersonal, organizational, and analytical skills.
• Detail oriented, team player, flexible, ability to prioritize, quick learner.
• Proficient in both writing and speaking the English language. 

Preferred:

• Familiar with overall automotive systems.
• Working knowledge of Palantir applications (MAP, Contour) /GIM/Service Library/PRAS+.
• Familiar with dealer service information. 

How You Will Be Successful:

• Envision the Future
• Communicate Honestly and Broadly
• Seek Technology and Business “First”
• Embrace Diversity and Take Risks

What We Offer:

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) with matching contributions
• Paid Time Off
• Employee Discounts
• Free training on all Altair products

Why Work with Us:

Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com

Ready to go? #ONLYFORWARD   

At our core we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair’s history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.