Job Description

Administrative Assistant (Engineering)

Who We Are:

We are driven by a passion to design and manufacture the highest quality grid-scale power converters available. Rooted in this passion, we provide our customers with inverters and DC/DC converters from 250 kW to 6 MW. EPC’s products are designed in house and manufactured in the USA. Power electronics are the core technology behind decarbonization. With major growth sectors such as renewable energy, energy storage, and electric vehicle charging, EPC is growing fast.

What We Do:

EPC is located in the center of a high-tech commercial park in Poway, CA to meet the demands of its rapidly growing customer base. We are focused on developing and manufacturing robust and reliable power conversion solutions to solve real-world customer problems, and doing it in a smaller, more powerful footprint than anything else available today. We enjoy what we do, and we encourage a creative, healthy, and highly collaborative environment. Our goal is to work together as a fun, creative, and professional team; learning from and encouraging one-another as we push the state of the art forward in power electronics

The Role:

The Sales and Logistics Administrator will serve as a link between the Sales team and the Customer Service team, as well as perform general admin tasks for the Customer Service team. This role will require engagement across all facets of EPC Power: sales, production, accounting, administration, engineering and a high level of customer service both on the phone and in person with a variety of customers. This role will need to manage the sales and customer service processes. This will include managing customer invoicing, shipping documents, import/export documentation and coordinating the delivery schedule of products. This right person will have in-depth knowledge of international trade, great customer service skills, and sales admin experience.

Responsibilities:

• Performs general administrative tasks for the Engineering, Sales and Customer Success teams including logistics, scheduling customer meetings, assist with travel accommodations, Lunch and Learn training sessions, and project administrative support
• Manage the process to ensure timely communication with customers
• Communicate delivery schedule between logistics and customers’ logistic team
• Manage customer invoicing, shipping documents, import/export documentation
• Performs other related duties as assigned by management

Qualifications:

• A minimum of five years of office experience in sales or engineering administration
• Bachelor's degree preferred, but not required
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills
• Ability to understand and follow written and verbal instructions

Benefits:

• 401(k) matching
• Dental and vision insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Job Type: Full-time