Job Description

Job Description

BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world.

At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.

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Required Skills and Education

• Work in an enterprise IT environment with specific tasks related to Voice
• Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
• Assist in the design, testing, and deployment of new voice infrastructure
• Support implementation of next-generation voice technologies
• Participate in the system security accreditation process
• Provide certificate management support for secure systems
• Assist with system upgrades, patching, and configuration
• Support new site voice system standups
• Support call center technology deployments, user training, and transition planning
• Contribute to call routing and trunking design within enterprise voice platforms
• Attend meetings with internal teams and clients to gather and understand voice system requirements
• Monitor compliance with established standards, policies, and procedures
• Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
• Learn to provide Tier 4 engineering support under supervision
• Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies

About BAE Systems Intelligence & Security

BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.

Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Preferred Skills and Education

• Linux
• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• TCP/IP
• H.323
• DNS
• DHCP
• RTP

Certifications

• MCSE certification
• A+ certification
• Network+ certification
• CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S
• Cisco Voice certifications
• Juniper certifications

Typical Education and Experience

Typically a Bachelor's Degree and 8 years work experience or equivalent experience