Job Description

Job Summary

The Recruiting Specialist drives applicant activity to support the team in achieving weekly interview goals. They conduct a high level of outreach to new applicants and/or sourced candidates to increase interview volume for the office and begin the initial steps in the Employment Selection Process via phone or in person. The Recruiting Specialist must possess the ability to type and have a conversation at the same time, and strong phone and interpersonal skills are essential.

Front Office Coordinator/Recruiting Specialist Job Responsibilities

• Work alongside the recruiting and management to implement the recruiting strategy to drive the necessary applicant and interview volume.- Collaborate with other team members to achieve overall office goals.

• Make a high level of outbound phone calls to potential candidates.- Contact new job applicants, Source and contact candidates from job boards and social media, Reach out to past associates and applicants, Complete 30 outbound phone calls per day.

• Conduct the initial applicant inquiry over the phone or in-person. Document information in the Company’s automated system. Work with Employment Specialist or leadership to complete a phone interview or schedule an interview for later.

• Complete and schedule upwards of 30 Interviews a week.

• Create a professional first impression for all phone, online, or in-person inquiries.

• Answer phones and assist with general associate/client questions and support.

• Commit to meeting regularly with Recruiting Manager or leader for continued development.- Prepare reports and provide metrics/activity levels to Recruiting Manager or leader prior to scheduled meetings.

• Cross-trained and able to complete the duties of the Front Office Coordinator.- Assist at front desk during peak business times, Assist in covering the lunch hour daily, Ability to manage in-office process while maintaining five-star customer service.

• Backup support as needed to manage external job boards, postings, and application follow-up.- Implement application follow-up process to promptly contact new applicants with phone calls, text messages, emails, etc.

• Conduct business in compliance with all applicable laws, regulations, and organizational guidelines.- Adhere to the company’s systems and policies, Develop a thorough knowledge of the staffing and placement services offered by the company, Maintain an understanding of various employment-related documents and materials, Develop and maintain professional knowledge of the market and staffing industry.

• Perform other related duties as necessary and assigned.

Recruiting Specialist Qualifications

• **Spanish Speaker perfered but not required**
• Must be driven to learn, develop self-develop and be proactive while following management protocols.
• Must be able to work effectively under stress and multi-task in a fast-paced environment.
• Ability to type and have a phone conversation at the same time.
• Strong typing and data entry abilities.
• Strong technical skills and ability to learn various technological platforms.
• Proficient in Microsoft Office products, especially Microsoft Excel.
• Strong interpersonal skills and a team player mindset.
• Desire to play a supporting role in a team environment.
• Consistently demonstrates high performance and goal achievement.
• Business acumen and ability to see the “big picture.”
• Consistently demonstrates the values of the organization and strives to represent the company’s brand in a positive and uplifting manner.
• Commitment to integrity, authenticity, and giving/receiving feedback in a healthy, effective manner.
• Shows compassion for others – internal team members, job seekers/associates, and client representatives.
• Committed to an environment of continuous learning and professional development.

We are an equal opportunity employer and consider all qualified applicants. Applicants must be authorized to work in the United States (including those authorized under DACA). Employment is contingent upon verification of work authorization. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the law. Including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

You should be proficient in:

• Human Resources
• Recruiting
• Recruiting and Training Experience