Job Description

Job Description

The Electronic Technician is more than just a modern-day technician; we provide hardware support to multiple lines of businesses! In this role, we may respond to an issue with Avaya or Cisco phone systems, tackle Wi-Fi and TIMELOX equipment issues and even work on Resort in-room technology devices. Additionally, we focus on the installation and full sustainment of the network and data devices including the layer 1 infrastructure supporting our devices. We also could support the special events team throughout the Walt Disney World property providing voice and data connectivity for any events that need assistance.

Responsibilities

• Perform maintenance, tackling, and configuring of phones and associated peripherals on Avaya and Cisco Systems
• Perform sustainment of in-room technology including WIFI, TIMELOX, and GPON equipment
• Required to install and maintain all layer 1 infrastructure
• Proficiency with layer 1 fiber and copper test equipment
• Perform other tasks as assigned by management or lead technician
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required

Basic Qualifications

• Valid Florida state driver's license
• Must be at least 18 years old
• Telephony experience
• Layer 1 experience
• Knowledge of Cisco/Avaya voice systems and T1/Data circuits
• Ability to terminate and solve CAT6a cabling
• Knowledge of passive optical network (PON) and data network technologies
• Minimum of 2 years’ hands-on experience with Cisco and/or Avaya environment; or equivalent combination of education and experience
• Ability to lift up to 50 pounds
• Excellent written and interpersonal communication skills
• Proficiency in standard office software programs and mobile electronic devices

Preferred Qualifications

• Associate degree or equivalent is preferred
• Certification on Avaya or Cisco is preferred

Required Education

• High school diploma or GED

Compensation Details

The pay rate for this role in Florida is $28.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Additional Information

Schedule Availability: Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Schedules and start times are subject to vary.

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