Job Description

Electronic Security Technician Position

We are seeking an experienced Commercial Security Systems Installer / Service Technician to join our growing team. The ideal candidate will have 2 to 10 years of experience in the electronic security industry. Mid to senior level experience is preferred for this role.

We are a commercial security integration company that protects businesses in the Greater Charlotte region and beyond. Privately owned and operated, we pride ourselves on cultivating a positive work culture where hard work and fun go hand in hand. Our employees thrive in learning new skills and providing services and products that keep people and companies protected.

As an Install/Service Technician, you will have the opportunity to learn under a Lead Technician as needed. Our goal is for Technicians to work independently, though depending on project size and scope, some jobs may require working in pairs or teams. Our training program prepares you to handle a wide array of responsibilities in the field. Your success equals company success. Technicians install and service access control systems, intrusion systems, IP video, fire alarms, intercoms, enterprise systems, and integrate into existing customer systems and security platforms.

Work Schedule

• Monday through Friday, 8:00 AM - 5:00 PM

• Some overtime required when exceeding customer expectations

• Occasional overnight travel may be necessary

• Additional earning opportunities available for exceeding customer expectations

Responsibilities

• Work on customer sites both individually and in teams

• Assess and troubleshoot system problems and perform necessary repairs

• Conduct site visits to determine system design and configuration

• Commission new systems and train customers on proper use

• Demonstrate proficiency in presenting various systems

• Ensure safety at all times to avoid injury, property damage, or loss of materials

• Provide exceptional customer service

Qualifications

• Previous experience in Electronic Security, IT Networking, Structured Cabling, or Mechanical work required

• Coachable with a desire to learn

• Strong mechanical aptitude

• Excellent customer service skills

• Commitment to safety

• Professional appearance and demeanor

• Ability to work regular business hours

Employment Requirements

• Valid driver's license

• High school diploma

Compensation

• Technician - Level 1: $18 - $22/hr

• Technician - Level 2: $22 - $26/hr

• Technician - Level 3: $26 - $32/hr

• Technician - Level 4: $32 - Negotiable

Benefits

• Company vehicle provided

• Major tools provided

• Company clothing provided

• Laptop

• Cellphone

Job Type: Full-time

Pay: $18 - $40 per hour

Expected Hours: 40 - 45 per week