Job Description

About IntelliServ (an NOV company)

IntelliServ develops high-reliability downhole technology - including Wired Drill Pipe systems that enable high-speed data transmission from downhole to the surface. We're building and expanding our R&D capability in Provo, and we're looking for a hands-on technician who enjoys building, testing, troubleshooting, and documenting electronics used in demanding real-word environments.

Role Summary

This position is split approximately 50/50 between:

• R&D Lab Technician support (prototype builds, rapid iteration, new test setup/execution), and
• Sustaining support (repeatable builds/tests, troubleshooting, documentation, continuous improvement of existing hardware and processes).

You'll work closely with Electrical Engineers and cross-functional partners to keep prototypes moving quickly while also improving stability and repeatability for released products.

Key Responsibilities

R&D Lab Support (approx. 50%)

• Assemble and rework electronic prototypes (through-hole and SMT support as needed)
• Build prototype cables/harnesses, fixtures, and simple tools to support engineering development
• Set up test equipment, execute test plans, capture data, and summarize results
• Troubleshoot electronics and help isolate root cause issues with engineers

Sustaining Support (approx. 50%)

• Execute sustaining tests and verification activities for existing products
• Support failure investigation and corrective actions (re-test, reproduce issues, document findings)
• Create, follow, and improve work instructions, build travelers, checklists, and test procedures
• Produce clear test reports and documentation that others can reproduce and follow

Lab Operations / Equipment Readiness

• Perform high-quality soldering and rework/repair
• Use standard lab tools DMMs, oscilloscopes, power supplies, and signal sources
• Maintain lab test equipment readiness and organization (check-out/check-in tracking, labeling, calibration-status coordination, and basic upkeep)
• Maintain good lab practices (ESB handling, organization, build quality, traceability)

Required Qualifications

• 5+ years hands-on electronics technician experience (engineering lab, R&D, sustaining, or equivalent)
• Strong soldering and rework skills with attention to workmanship
• Solid electronics fundamentals (comfortable explaining basic component behavior - diodes, resistors, capacitors, etc.)
• Proficient with oscilloscopes and DMMs
• Ability to read schematics, follow wiring diagrams, and build to documented procedures
• Strong documentation skills (test notes, procedures, and reports)

Preferred Qualifications (Nice to Have)

• Experience with Altium Designer (we can train), including creating/maintaining library components/footprints
• Experience building or maintaining test fixtures (wiring, connectors, basic mechanical assembly)
• Ability to troubleshoot complex issues, execute repeatable tests, and manage controlled engineering documentation
• Comfort working in a fast-paced environment where priorities shift between prototype speed and sustaining discipline

What Success Looks Like

• You can independently build, rework, and verify assemblies with minimal supervision
• You execute tests reliably and document results clearly
• You improve speed and quality by refining fixtures, work instructions, and repeatability
• You can switch gears between prototype iteration and sustaining rigor without dropping details