About Masco Support Services:

Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer-centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.

Work Responsibilities:

Manage B2B site experience and support D2C website; develop strategies that drive growth of sales and expand client base
Identify new business opportunities and proactively prospect new B2B clients while maintaining relationships with existing customers
Responsible for the day-to-day management of the product assortments on both B2B and D2C sites as it relates to item data, content, and pricing
Monitor and track sales data to achieve revenue and profitability goals
Collect and interpret online sales data, website traffic, and customer behavior to identify trends and actionable insights on B2C and B2B sites
Optimize online campaigns and promotions and evaluate performance based on sales, conversion, and return on investment
Analyze pricing, inventory, and product performance to increase profitability and inventory turnover
Responsible for the day-to-day management of B2C eCommerce assortment as it relates to product data, content, and pricing
Assist in launching and leading e-commerce marketplaces

Diverse Skills and Experience That You Will Bring to the Role:

Bachelor’s degree or equivalent experience with an emphasis in eCommerce, marketing, business, or similar field required
1-3 years of eCommerce experience and 3-5 years of Sales experience required. Experience working for a B2B organization desired
High level of proficiency in Microsoft Excel
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Knowledge of establishing and managing e-commerce marketplaces (e.g. Amazon, eBay, Walmart, Shopify)
Understanding of retail analytics
Proficiency in data analysis tools and techniques
Demonstrated initiative and close attention to detail with the ability to manage multiple projects simultaneously
Demonstrated written and oral communication skills. Position will require clear communication between cross-functional teams.
Some travel may be required - up to 10%.

What We Offer:

Competitive salary plus bonus-earning potential

Discretionary time off policy & company paid holidays

Healthcare benefits including medical, dental, and vision

401K saving plan with company match

Monthly cell phone allowance

Tuition assistance program

Profit Sharing eligibility

Company: Masco Support Services

Full time

Hiring Range: $74,500.00 - $117,040.00

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

MSS (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

MSS is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish

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