Position Summary
The Production Supervisor is responsible for overall performance of employees for assigned shift by providing effective direction, follow-up, training, and supervision. Responsible for managing production operations consistent with company goals of satisfying customer requirements within government regulations. Responsible for meeting goals in the areas of safety, quality, service, productivity/cost, and morale.
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Essential Job Functions
- Implements overall shift deliverables including employee performance and production goals (quality, cost, safety, efficiency, sanitation, productivity, morale).
- Resolves production issues and employee issues as they arise.
- Assures appropriate staffing levels for efficient operations through hiring, training, and scheduling of employees.
- Adheres to and administers fairly and consistently all policies.
- Supervises and performs training for employees on proper GMP’s, Lock-out/tag-out, HACCP, HAZCOM, other safety training, preventing harassment and orientation.
- Works with other departments to coordinate production activities and accomplish plant goals.
- Communicates daily with other shift supervisors to ensure smooth hand-off between shifts and/or efficient use of resources.
- Serves as the first point of contact and a reliable resource for all employee and team needs. This includes timely and meaningful follow-up to all questions, concerns & ideas, and being very visible and approachable to employees.
- Performs area-specific process improvement activities including identification of opportunities, project planning and execution.
- Conducts performance management and individual skill development of all employees, including performance reviews and disciplinary actions.
- Delivers attendance and other counseling and when needed seek assistance from the Production Manager, Production Superintendent and/or Human Resources Manager for complex, or terminable offenses.
- Ensures effective training, assessment, and feedback for new employees during the probation/orientation period, for employees transferring between areas or other training opportunities.
- Assesses, identifies, and addresses opportunities to increase the team’s effectiveness including skill training, goal setting, facilitating effective team meetings, to include rewarding and recognizing the team’s progress.
- Provides leadership by demonstrating a positive, respectful, resilient and results oriented approach.
- Records and ensures accuracy of daily production results.
- Works with employees on effectively minimizing downtime and yield loss.
- Performs physical inventory tasks as needed.
- Manages break schedule and ensure process to provide relief as needed along with approving time off requests.
- Reports production incidents, food, and other safety incidents.
- Reviews and approves employee hours worked/punch detail in Enhanced Time by ADP.
- Special Projects and other duties as assigned.
Education/Training
Required:
Preferred:
- BA/BS in Food Science, Engineering, Business and/or related program
Experience/Knowledge/Abilities
Required:
- 2-4 years of food production experience
- Demonstrated excellent communication, teamwork, and partnership skills.
- Ability to effectively resolve conflicts and manage challenging situations.
- Working knowledge of MS Office products
- Solid team leadership experience and demonstrated effectiveness in a leadership role.
- Very strong planning, organizing, prioritization, and multitasking skills.
- Solid judgment, decision making and problem-solving skills.
- Proactive and results focused.
- Experience developing and/or conducting production, safety, or quality training.
- Experience providing performance feedback and working with employees to improve performance.
Preferred:
- 5 to 7 years food production experience to include 1 year in a supervisory or lead capacity.
- Ability to speak and understand Spanish.
Employees Supervised: Production leads and production employees.