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Driver Supervisor

Brown Bottling Group

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Meridian, MS
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Job Description

As posted by the hiring company

Job Overview:

Job Details

Job Location:    BBG Meridian - Meridian, MS
Position Type:    Full Time
Salary Range:    Undisclosed

Job Summary: The Delivery Supervisor will be responsible for supervising assigned delivery staff at assigned location including supporting and making recommendations on personnel matter such as hiring, motivation, training, discipline, and evaluation of performance. Additionally, the Delivery Supervisor will ensure that all processes are followed related to delivery operations including but not limited to DOT standards, OSHA safety standards, delivery operations, merchandising operations as appropriate to the channel, and route reconciliation.

Essential Functions and Responsibilities:

  • Lives and models BBG vision and BROWN VALUES in everything we do
  • Negotiates and gains consensus with people at different organizational levels to gain commitment to drive continuous improvements in the delivery and selling process
  • Demonstrates personal commitment in dealing with all internal and external customers
  • Debriefing drivers returning from their run at the end of their shift and investigating any issues that may have occurred
  • Supervise a group of delivery drivers (CDL qualified)
  • Checking the accuracy of driver paperwork, ensuring all information given on run sheets and proof of delivery paperwork is accurate
  • Answer Field customer calls regarding deliveries and ensure 100% customer service
  • Ensure store delivery time windows are met daily
  • Oversee schedules of drivers and assigns routes as assigned by the Delivery Manager
  • Ride with delivery drivers to coach, mentor, assess performance, assist, and motive assigned delivery staff
  • Monitor employee performance conducting store audits
  • Make recommendations to Delivery Manager on counsel and discipline Team Members as appropriate
  • Consult with Human Resources on all major issues
  • Promptly and professionally resolve customer concerns and needs
  • Report all customer related problems to appropriate Sales Manager and Delivery Manager
  • Assist in maintaining records such as personnel, time and attendance, safety, etc. as assigned by Delivery Manager
  • Build and maintain a good working relationship with customers in assigned area
  • Execute all other assignments or responsibilities as defined by management

Work Environment:

  • Frequent work in market in grocery stores, convenience stores, gas stations, and dollar stores including inside walk-in coolers
  • Frequent riding in Class A commercial vehicles.
  • Occasional work in distribution center warehouse with limited climate controls


Qualifications:

  • Bachelor’s degree is required or equivalent experience
  • Previous 5 years of prior Class A commercial driving experience required.
  • Strong verbal and written communication skills
  • Excellent communication/negotiation skill and a positive attitude
  • Team Player
  • Ability to transition verbal or written communication / directive to in-store execution
  • Sufficient math skills to perform calculations of margins and other sales related functions
  • Valid Driver’s Class A CDL with approved driving record required

Work Environment:

  • Frequent work in market in grocery stores, convenience stores, gas stations, and dollar stores including inside walk-in coolers
  • Frequent riding in Class A commercial vehicles.
  • Occasional work in distribution center warehouse with limited climate controls