Job Description

About the Role:

We are looking for a Driver Helper at our Streamwood, IL location.  This role demands a strong commitment to customer service, ensuring each delivery experiences a comfortable and secure journey. Additionally, the role involves effective communication with drivers to accommodate special requests and provide assistance as needed. Ultimately, the Driver Helper contributes to the overall reputation and success of the transportation service by consistently delivering reliable, professional service.

Minimum Qualifications:

• Valid driver’s license appropriate for the vehicle type and a clean driving record.
• Minimum age requirement as per state regulations for commercial or passenger transport.
• Ability to pass background checks and drug screening as required by company policy.
• Basic proficiency in English for effective communication with passengers and dispatch.
• Physical ability to assist Drivers and handle vehicle-related tasks safely.

Preferred Qualifications:

• Previous experience in a professional driving or passenger transport role.
• Familiarity with GPS navigation systems and mobile applications for route optimization.
• Customer service training or experience in a client-facing role.

Responsibilities:

• Plan and follow efficient routes while considering traffic, weather, and road conditions.
• Maintain cleanliness and basic upkeep of the vehicle to ensure a pleasant environment for riders.
• Communicate clearly and courteously with customers to provide excellent customer service.
• Adhere strictly to all local, state, and federal traffic laws and company policies.
• Assist the Driver with loading and unloading.
• Manage trip documentation and report any incidents or vehicle issues promptly to management.

Skills:

Effective communication skills are essential for interacting positively with customers, understanding their needs, and providing clear information. Problem-solving abilities help in managing unexpected situations, such as route changes or vehicle issues, efficiently. Time management skills ensure that trips are completed within scheduled windows, enhancing customer satisfaction. Additionally, technical skills related to vehicle maintenance and the use of navigation technology support smooth daily operations.

Prairie Farms is an Equal Opportunity Employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.