Job Description
Job Overview:
JOB TITLE: Driver Helper
DEPARTMENT/DIVISION: Sales
FACILITY LOCATION: Atlanta, GA
REPORTS TO: Branch Manager
SUMMARY/OBJECTIVE
We are looking to hire a highly efficient driver helper to assist company drivers with all deliveries. The driver helper’s responsibilities include loading and unloading products by hand or by use of hand trucks, collecting all rejected products upon approval by customer service, and ensuring that the delivery vehicle is clean at all times. You should also be able to build and maintain solid inter-departmental relationships to ensure effective communication.
To be successful as a driver helper, you should be able to follow all company safety practices. Ultimately, an exceptional driver helper will effectively engage with clients and customers to ensure that their expectations are met.
ESSENTIAL FUNCTIONS
Loading and unloading company products.
Assisting drivers to find delivery locations.
Compiling accurate delivery records and reports.
Reporting all delivery-related problems to senior staff.
Effectively communicating with clients and customers to resolve complaints.
Liaising with the main office or the warehouse logistics team to notify the driver of any changes to daily routes.
Assisting with the unloading of the delivery vehicle at the end of each shift.
Obtaining clients’ and customers’ signatures as an acknowledgment of having received the delivered products.
Ensuring that all safety policies and procedures are adhered to.
QUALIFICATIONS & SKILLS
High school diploma or GED
Proven experience working in warehousing, manufacturing, or production
Proven customer service experience is preferred
The ability to work in a fast-paced environment
The ability to work flexible hours
The ability to lift heavy objects
Excellent communication skills
Strong work ethic.
SUPERVISORY RESPONSIBILITY
No
WORK ENVIRONMENT
Portable
PHYSICAL DEMANDS
Able to lift to up to 50 lbs.
OTHER DUTIES
Please note this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
