Donation Services Associate 

Full-Time/40 hours per week 

$14.00/hour

True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper. 

Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how.

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Why we are a great place to work?

• Competitive pay & benefits 
• Flexible work schedules to create a schedule that allows for a work/home balance. 
• Bonus incentive plans
• Retirement & 401K planning with company match (Up to 6%)
• Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
• Knowing you are part of making an impact in people’s lives
• Critical Illness and accident insurance
• Basic life insurance at no cost, with voluntary and spousal coverage options
• A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation 
• Career support and planning 

What you will be doing as a DSA

• Assist customers in unloading donations.
• Quality sorting donations as needed
• Place all donations inside the collection area of the building or trailer.
• Keep area of collection neat and clean, free of donations, trash, etc.
• Politely answer questions from the public.
• Offer donation receipts to all customers.
• Securing collection area upon completion of shift. Maintain the Employee Purchase and Goods Security Policy.
• Rejecting, politely but firmly, items that we cannot accept.
• Assist with housekeeping, janitorial duties, garbage removal and snow removal.
• To accept other related duties and responsibilities from time to time may be assigned.
• Assist the Transportation Department with offloading and loading the truck.
• Assists in emergency drills or actual emergencies.

What skills or experience do I need for this job? 

• A positive attitude and the ability to work with a team of like-minded individuals.

Physical Requirements

These work environment factors are general: CONSTANT: Stand and near vision. FREQUENT: Bend neck; talk/speak; and visual accommodation. OCCASIONAL: Medium work, lift and carry up to 50 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision.

The foregoing statements describe the general purpose, responsibilities assigned, and capacity needed to perform this job, and are not an exhaustive list of all the responsibilities and duties that may be assigned, or skills that may be required.