Job Description

Branch Manager

Job Summary

We are seeking a motivated and results-driven Branch Manager to lead daily branch operations and drive business growth. This role is responsible for overseeing sales, warehouse and distribution activities, developing a high-performing team, and ensuring exceptional customer service. The ideal candidate is a hands-on leader with experience managing operations in a fast-paced trade-related environment.

Key Responsibilities

• Lead branch operations, sales, warehousing, and distribution activities to achieve revenue, profitability, and customer service goals.
• Develop, manage, and coach branch employees, including hiring, onboarding, training, performance management, and team development.
• Foster a positive, accountable, and team-oriented workplace culture.
• Build and maintain strong customer relationships while identifying opportunities to grow business within the local market.
• Monitor branch performance and implement strategies to improve operational efficiency and profitability.
• Ensure inventory, warehouse, and distribution processes are executed safely and effectively.
• Collaborate with leadership to achieve company objectives and support continued branch growth.

Technical Skills

• Proficient with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Comfortable using CRM and ERP systems to manage customer relationships, sales activity, and operational workflows.
• Experience with inventory management software and warehouse control systems.
• Ability to utilize financial reporting, forecasting, and budgeting tools to monitor branch performance and profitability.
• Strong computer skills with the ability to quickly learn new business applications and technologies.

Qualifications

• Minimum of 2+ years of management, branch operations, sales leadership, or related experience.
• Experience overseeing warehouse, distribution, sales, or industrial operations preferred.
• Background in construction, industrial supply, wholesale distribution, or other skilled trades-related industries required.
• Proficiency with Microsoft Office Suite, CRM and ERP systems, inventory management software, and financial reporting and budgeting tools.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proven ability to build customer relationships, lead teams, and drive business growth.

Excellent benefits package offered to include:

• Medical with HSA
• Dental and Vision
• Sick time
• Vacation
• 401(k) with company match
• Paid parental leave
• Life insurance
• And more!

You should be proficient in:

• Distribution Experience