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Dispatch Supervisor

EDGES Electrical Group

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San Leandro, CA
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Job Description

As posted by the hiring company

Job Overview:

At Edges, we believe success starts with people. That’s why we invest in your growth through learning opportunities, career pathways, and support for your well-being. We’re a team built on collaboration, integrity, and a passion for delivering exceptional service to our customers and partners. When you join us, you’re not just filling a role, you’re shaping the future of our business that values your ideas and celebrates your impact. 

Our San Leandro branch is recruiting for a Dispatch Supervisor. This role supports the backbone of our day to day business, overseeing the  logistics of delivery of materials to customers throughout the bay area. In this position, you are responsible for verifying drivers have the correct material and are delivering the material to correct locations. In addition, the Dispatch Assistant also works with sales staff and customers on delivery problems, backing up delivery drivers on routes, keeping pipe yard stocked and assisting with will-call area as needed. This position backs up Dispatch Supervisor as needed. 

Essential Duties & Responsibilities:

  • Assists Dispatch Supervisor in ensuring trucks are ready for deliveries, loaded and routed
  • Communicates with drivers on cell phone for correct location and any
  • problems that may occur on route.
  • Works with all salesmen and customers on deliveries and problems in
  • absence of Dispatch Supervisor.
  • Responsible for ensuring the Pipe and Christy yard is stocked and
  • cleaned.
  • Backup Driver
  • Backup for Dispatch supervisor
  • Assist in Receiving and Will Call departments.
  • Assist in Wire room as needed
  • Keep track of all Wemco’s and A-Frames

Supervisory Responsibilities: Communicate any issues or concerns to Warehouse Manager

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving – Identifies and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Teamwork – Contributes to building a positive team spirit.

Attendance/Punctuality – Is consistently at work and on time, works with receiving managers to ensure work responsibilities are covered when absent.

Qualifications: To perform this job successfully, an individual must be able toperform each essential duty satisfactorily. The requirements listed beloware representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

Education &Experience: High School Diploma or equivalent. Minimum Five years of driving and receiving experience.

Skills: Dispatch Assistant should be detailed oriented, have good organizational skills, be a team player, and a good communicator.

Provide a positive and professional attitude to all customer, vendors, and employees.

Computer Skills: To perform this job successfully, an individual should have basic knowledge of Eclipse software and Microsoft Office

Certificates & Licenses: Forklift Certified

Clean DMV record in accordance with company insurance requirements. 

If there is an offer, the salary presented will consider several factors including, but not limited to, geographical location, a candidate’s experience, education, skills, licensure and certifications, training, and internal equity. Base pay is just one piece of the total rewards program offered by Edges Electrical Group. Eligible roles also qualify for a comprehensive benefits package including 401(k), profit sharing, PTO, and paid holidays.