Job Description

About the Brand

Join the team leading BaBylissPRO's expansion into consumer beauty — built on a professional heritage that has made it a trusted name among barbers and stylists worldwide. As Conair's premium brand, BaBylissPRO is redefining grooming and beauty tools through innovation, design, and superior performance, evolving from a symbol of excellence for professionals into an increasingly sought-after brand for consumers.

Our portfolio spans precision-driven barbering and grooming tools and high-performance styling tools, all engineered to deliver control, power, and results you can see and feel. From clippers and trimmers that push the boundaries of modern barbering, to dryers, irons, and stylers that elevate creativity behind the chair and at home, every tool reflects our deep connection to the professional community.

Award-winning products, bold collaborations, and trendsetting design fuel our cultural relevance and keep us ahead of the industry as it evolves. We champion barbers and stylists as creators while expanding our consumer reach through premium performance, education, and inspiration across channels. If you're passionate about building iconic brands with purpose and want to help shape the future of professional grooming and styling, this is the place to do it.

Position Summary

This newly created role designs and leads BaBylissPRO US's social media and social commerce strategy, bringing organic social and community capabilities in-house after being managed through a third-party partner. The Director of Social will build a new internal team, set the brand's social-first strategic direction, and lead BaBylissPRO into social commerce with the 2027 launch of TikTok Shop. This is a strategic leadership role: setting vision and direction for the team, with Managers and Coordinators translating that strategy into day-to-day execution.

Key Responsibilities

Social Strategy & Content Direction

• Build and lead BaBylissPRO US's organic social strategy across all platforms, designing the team structure, workflows, and governance needed to bring the capability in-house.

• Guide the strategic direction for content pillars, editorial strategy, and brand voice — built and executed by the Social Media Managers — and align closely with Brand Marketing, Product Marketing, and R&D/Innovation on launches and campaigns.

• Lead and develop the Social Media Managers (Styling Tools, Men's Grooming), setting strategic goals and providing creative direction.

Influencer & Creator Strategy

• Lead the brand's influencer and creator strategy, setting the vision for how BaBylissPRO builds relationships with creators, professionals, and talent relevant to styling and grooming culture.

• Direct the use of select third-party or agency partners for aspects of influencer execution, while retaining strategic ownership in-house.

• Partner with the Education team to define how BaBylissPRO's educators — the network of professional stylists and barbers who support the brand's professional-side business — fit into the broader creator and influencer strategy, connecting professional credibility to consumer-facing content.

Social Commerce & TikTok Shop

• Lead the strategy and 2027 launch of TikTok Shop, directing the roadmap that connects content, creators, and commerce.

• Partner with Ecommerce and Sales to define commercial goals and measurement; build the team by recruiting and onboarding the Social Commerce Manager as the 4th hire.

Community Management

• Set the strategy and standards for community management — tone, engagement principles, and escalation protocols — with the Community Manager executing day to day.

• Translate community sentiment, recurring themes, and emerging trends into strategic input for brand and product marketing.

PR & Brand Partnerships

• Lead public relations strategy for BaBylissPRO US, shaping how the brand shows up in media and press.

• Guide brand partnership strategy, partnering with the Brand Team on partner selection, fit, and activation, and bringing a social and cultural lens to partnership decisions.

Analytics & Cross-Functional Partnership

• Define the KPI framework and reporting cadence with the Measurement team, translating data and trends into strategic recommendations and representing social's point of view in GTM planning.

Qualifications

• 8+ years in social media, social commerce, or social marketing, ideally in beauty, personal care, or consumer products.

• Demonstrated, hands-on expertise on Instagram, TikTok, and YouTube in particular — platform-specific content strategy, formats, and algorithm fluency, not just general social experience.

• Experience building/scaling a social team and managing people managers or senior ICs.

• Experience leading influencer marketing strategy and execution.

• Experience launching TikTok Shop or another social commerce platform strongly preferred; experience bringing an agency-managed function in-house is a plus.

• Experience partnering with an education, ambassador, or professional/trade community program a plus.

• Deep, current fluency in creator culture; strong analytical and cross-functional collaboration skills.

Work Environment

• Working conditions are normal for an office environment.
• Must be able to sit for extended periods of time.
• Must be able to use a computer keyboard and view a monitor for extended periods of time.
• This role requires on-site presence in the Stamford, CT office Monday through Thursday, with the flexibility to work remotely on Fridays.

What We Offer

• Comprehensive Medical, Dental, and Vision plans
• Generous Paid Time Off programs
• Life and Disability Insurance
• FSA, HSA, and Dependent Care FSA programs
• Paid Parental Leave
• 401(k) with Company Match
• Employee Assistance Program (EAP) and Wellness Programs
• Paid Volunteer Time Off
• Complimentary breakfast and lunch in the Stamford office

About Conair

Conair is a leading international designer, manufacturer, and marketer of branded personal care products, small kitchen appliances, cookware, hairbrushes and accessories, cosmetic bags, and travel accessories.

Since its founding in 1959, Conair has built a reputation for innovation, quality, and category leadership. Today, Conair products are sold in more than 120 countries through a portfolio of globally recognized brands, including Conair®, Cuisinart®, BaBylissPRO®, Scünci®, TRAVELSMART® by Conair, and Waring®.

With more than 1,000 patents worldwide and a long-standing commitment to innovation, Conair continues to develop products that enhance consumers' lives while expanding into new markets around the world.

At Conair, we inspire our customers through innovative, high-quality products and iconic brands that make everyday life better.

Passionate about this opportunity but do not meet every qualification? We still encourage you to apply. We would love to learn more about your experience and how you could contribute to the future of Conair.