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Customer Service Representative

Baker Hughes

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Jtm, ID
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Job Description

As posted by the hiring company

Job Overview:

Customer Service Representative

Are you passionate about providing Assistance and Support?

Are you looking for a new opportunity in Oilfield Services Company?

Join our Team!

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.

Partner with the best

As a Customer Services Representative, you will be responsible for filing, data entry, and administrative support. You will assist with receipt and processing of orders. You will assisting in facilitating solution of inquires and customer concerns related to orders and delivery process.

As a Customer Service Representative, you will be responsible for:

  • Being responsible for filing, data entry, and administrative support.

  • Assisting with receipt and processing of orders.

  • Facilitating resolution of inquires and customer concerns related to the order and delivery process.

  • Working with only limited product line(s) and handling single entity support.

  • Working with knowledge of customer service techniques in an industrial setting. Familiar with order entry software and processes.

  • Handling special projects, as assigned.

Fuel your passion

To be successful in this role you will:

  • Have relevant working experience in processing of orders, data entry, administrative supports, etc.

  • Be familiar with order entry software and processes.

  • Demonstrate good communication skill both spoken and written in English

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working remotely from home or any other work location is possible for this role as agreed with Supervisor.

  • Working flexible hours - flexing the times you work in the day is possible as per Supervisor approval.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!