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Customer Service Representative

Active Staffing Services

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$19.25-19.25 /h
PAY RATE
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Grand Rapids, MI
LOCATION
First Shift
SHIFT

Job Description

As posted by the hiring company

Job Overview:

Customer Service Representative

We are seeking a Customer Service Representative to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, a professional attitude, and the ability to problem-solve in a fast-paced environment.

Responsibilities:

  • Respond to customer inquiries by phone, email, and in person.
  • Provide information about products, services, and company policies.
  • Resolve customer concerns and complaints in a timely manner.
  • Maintain accurate records of customer interactions.
  • Work with internal teams to ensure customer satisfaction.

Qualifications:

  • Previous customer service experience preferred.
  • Strong verbal and written communication skills.
  • Basic computer skills and attention to detail.
  • Ability to multitask and work independently.

Schedule: Full-time, Monday-Friday

Apply today to join a team dedicated to providing outstanding customer service!

You should be proficient in:

  • Customer Service
  • Outside Sales
  • Inside Sales