Job Description

I. Job Description:

Noble Plastics is looking for a full-time Inside Sales Representative with previous sales experience to join our sales team. We are looking for a candidate with strong organizational and communication skills who enjoys interacting with customers and collaborating with the sales team on activities that contribute to meeting company sales goals.

II. Required Skills:

• Proven sales experience.

• Charismatic and outgoing.

• Good time management.

• Critical thinking and problem-solving ability.

• Excellent interpersonal skills, strong verbal and written communication skills.

• Proficient in Microsoft Office business applications, as well as advanced computer skills.

• Ability to manage multiple projects and tasks simultaneously.

• Prioritize and organize work to meet agreed upon deadlines.

• Possess good judgment and attention to detail.

• Energetic and positive attitude.

III. Essential Functions:

• Customer Relationship Management

• Develop meaningful relationships with customers to encourage trust and loyalty.

• Manage existing customers relationships.

• Regularly assess customer satisfaction to maximize business retention and development.

• Identify customer needs as they arise.

• Manage customer complaints, issues, and support tickets.

• Communicate scheduling and production updates with customers.

• Manage the transition of projects (from the sales team) to the service delivery team once purchase orders are received.

• Deals Management

• Collaborate with Account Executive to advance leads through the sales process.

• Effectively track sales activities using CRM.

• Collaborate with Technical Sales Rep to create quotes for customers.

• Identify opportunities with existing customers.

• Professional Development

• Continually strive to improve professional skills.

• Collaborate with management to identify a meaningful professional development track, and work toward achieving those goals.

You should be proficient in:

• Customer Service