Customer Data Management Specialist (Hybrid)


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East Hartford, CT

Job Description

As posted by the hiring company

Job Overview:

Date Posted:



United States of America


PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

In addition to transforming the future of flight, we are also transforming how and where we work. Pratt & Whitney is laser focused on offering flexibility to our employees. We’ve introduced role types (Onsite, Hybrid, or Remote) and now list them in the job posting title so candidates know where they will operate in our blended work environment.

* Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Where the difference you make is on display every day. Just look up.

Are you ready to go beyond?

*Note: Hybrid and remote roles at many of our sites are currently working from home because of COVID-19 protocols. Candidates will learn more about role type and current site status throughout the recruiting process.

Department Overview:

ALIS Integration Team is seeking a motivated self-starter for ALIS Integration Analyst position. The candidate will work in East Hartford, CT, supporting the integration of F135 propulsion system support into the Autonomic Logistics Information System (ALIS).

ALIS serves as the information infrastructure for the F-35 Lighting II fighter jet, transmitting aircraft health and maintenance action information to the appropriate users on a globally-distributed network to technicians worldwide.

Key Responsibilities:

  • Ensure all propulsion data transfers and loads correctly occur into and out of ALIS and PW systems
  • Troubleshoot data issues, in coordination with on-site integrators
  • Work on data issues that occur outgoing to Lockheed Martin and ALIS Systems
  • Align with internal Logistics Program Management and Supply Chain Management teams
  • Participate in implementation of additional requirements for ALIS upgrade
  • Process improvement by automating the applications

The ALIS Integration Analyst will interact with appropriate integrated product teams to ensure effective propulsion integration with ALIS.

Basic Qualifications:

  • Bachelor’s degree required with minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
  • 3+ years’ experience required in IT, Analytics, Operation, or Engineering fields
  • 2+ years of experience with SQL, Python or any other programming language
  • Excellent computer skills associated with the Microsoft suite of software applications including Word, Power Point, Excel, Access and Visual Studio
  • US Citizenship required due to government contracts

Preferred Qualifications:

  • Master’s degree
  • Proficient at managing and measuring workloads as well as strong decision making and administrative abilities
  • Utilize complex problem-solving techniques and critical thinking in support of assignments
  • Excellent interpersonal and organizational skills with ability to communicate effectively with both technical and non-technical customers
  • Ability to work independently and in teams; take initiative and resolve issues
  • Ability to work and communicate professionally with all levels of the organization and respond to a variety of clients

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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