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Customer Care Representative/Account Manager

Oliver Healthcare Packaging

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Grand Rapids, MI
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Job Description

As posted by the hiring company

Job Overview:

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative will develop long term relationships with assigned customers and key stakeholders.  This role will liaise between customers and cross functional internal teams to ensure the timely and successful delivery of orders according to customer needs.