Join the team that has been powering growth and an excellent reputation for over 60 years!

Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

What We Offer:

Competitive compensation, benefits, and quarterly bonus structure.
5 different lines of business and 2 subsidiaries that provide company stability through diversification.
Professional development opportunities to support your growth.
A collaborative and inclusive work environment that values your contributions.
The fun challenge of working in a fast-paced, multi-location, diverse business function environment.

The Counter Associate role is ideal for those with trade experience looking to move away from installs and into a steady, hands-on position. You’ll provide excellent customer service while processing, picking, and staging customer orders, supporting counter, warehouse, and yard operations in a safe and organized environment.

Typical Responsibilities

Deliver an excellent customer experience by meeting or exceeding customer expectations
Assist counter customers by answering questions, identifying needs, and processing sales orders
Pick, package, and stage customer orders accurately and efficiently, typically within one hour of order release
Understand warehouse/yard layout, bin locations, and product inventory
Verify orders, label materials, complete documentation, and stage orders in designated locations
Handle materials carefully to prevent damage, shipping errors, and inventory discrepancies
Operate material handling equipment safely and follow all safety procedures
Support stocking, cleanliness, and organization of the counter, warehouse, and yard
Build and maintain positive customer relationships and support product promotions
Assist warehouse and other team members as needed
Maintain regular, reliable attendance and work safely at all times

Education & Experience

High School Diploma or equivalent; or
1–2 years of related experience and training; or
An equivalent combination of education and experience.

Certifications & Licenses

Ability to pass operator exam and safely operate powered industrial equipment.
Must pass a substance abuse screening.

Physical Demands & Work Environment

Frequently required to walk, stand, talk, hear, grasp, handle, reach, and use fingers.
Regularly required to sit, climb, bend, stoop, push, pull, carry, and lift up to 50 lbs.
Must perform essential job functions safely and with consistent alertness.
Vision requirements include near and far vision, depth perception, and color vision.
Work performed primarily indoors with occasional outdoor exposure to extreme weather.