Job Description

We are seeking a customer-focused Counter Sales Associate with HVAC industry knowledge who enjoys helping customers, solving problems, and building relationships in a fast-paced wholesale environment.

What You'll Do

• Assist walk-in and phone customers with product selection, pricing, and order processing
• Build strong relationships with HVAC contractors, dealers, vendors, and internal team members
• Research products and source parts using catalogs, vendor resources, and computer systems
• Recommend related products and identify additional sales opportunities
• Process sales orders, purchase orders, and warranty claims
• Assist with shipping, receiving, inventory management, and stocking
• Maintain an organized, professional showroom and warehouse environment
• Follow up with customers and resolve concerns promptly
• Make outbound sales and service calls to support customer needs

What We're Looking For

• High School Diploma or GED

• At least 1 year of counter sales experience, preferably in the HVAC industry

• Knowledge of HVAC systems, heating, cooling, and ventilation products

• Experience in customer service and sales

• Familiarity with:- Data Entry

  • Purchase Orders
  • Estimating
  • Shipping & Receiving
  • Inventory Management

• Intermediate Microsoft Office skills

• Strong communication and problem-solving abilities

• Ability to multitask and work effectively in a fast-paced environment

• Self-motivated with the ability to work independently and as part of a team

Preferred Qualifications

• Valid Driver's License with a good driving record
• CDL is a plus

Physical Requirements

• Ability to lift up to 50 pounds regularly
• Frequent standing, walking, bending, kneeling, and climbing
• Comfortable working in both office and warehouse environments
• Ability to work around forklifts, pallet jacks, and warehouse equipment

Pay & Schedule

Schedule: Monday-Friday, 7:00 AM-5:00 PM

Pay: Competitive compensation based on experience

You should be proficient in:

• HVAC
• Customer Service
• Equipment/Parts Counter Sales
• Inventory Management & Control
• High School / GED
• Computer Skills
• Data Entry
• Order Picker
• Pallet jack