Job Description
Job Overview:
Key Responsibilities
Pay Range: $21.00 - $22.50
Greet and assist walk-in customers in a professional and courteous manner.
Provide product information, recommendations, and demonstrations to customers.
Accurately process sales orders, returns, and transactions while maintaining attention to detail.
Handle cash and credit transactions, prepare deposits, and follow standard procedures.
Maintain a clean, organized, and welcoming showroom and counter area.
Stock shelves in both the showroom and stockroom as needed.
Respond promptly to customer inquiries via phone, email, or in person.
Support sales and marketing efforts by assisting with educational classes, including setup and cleanup.
Make courtesy calls to class attendees and follow up with past-due accounts as directed.
Collaborate with team members and other departments to ensure customer satisfaction and smooth operations.
Qualifications
High school diploma or equivalent required.
Minimum 2 years of customer service or counter sales experience preferred.
Experience in janitorial, restoration, remediation, carpet cleaning, or installation industries is a plus.
Bilingual (English/Spanish) strongly preferred.
Strong communication and interpersonal skills.
Cash handling and basic accounting experience a plus.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Organized and detail-oriented, with the ability to multitask in a fast-paced environment.
Able to lift and carry 50 lbs. regularly.
