Job Description

Overview

Join our dynamic team as a Counter Sales Representative in Richmond, VA! We are looking for a motivated individual who thrives in a fast-paced environment and enjoys providing exceptional customer service. In this role, you will be the face of our company, assisting customers with their needs and ensuring they have a positive experience every time they visit our facility.

Responsibilities

• Greet customers warmly and assist them with their inquiries and purchases.
• Process sales transactions accurately and efficiently using our point-of-sale system.
• Maintain a clean and organized counter area to enhance the customer experience.
• Provide product information and recommendations to help customers make informed decisions.
• Handle customer complaints and resolve issues in a professional manner.
• Collaborate with team members to ensure smooth operations and excellent service.
• Stay updated on product knowledge and promotions to effectively assist customers.

Qualifications

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in retail or counter sales preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills and proficiency in using a point-of-sale system.
• Positive attitude and a passion for providing excellent customer service.
• Availability to work flexible hours, including weekends and holidays.