Job Description

Description

SUMMARY

GTS is looking for a counter sales representative for our Englewood, CO location! As a counter sales representative must be multi-talented to service trade accounts and retail sales. In addition, they are often required to make suggestions and trouble shoot in the application of plumbing and heating products. 

PRIMARY RESPONSIBILITIES

• Perform all sales and operational functions at the store sales counter, including order processing, product application, pricing, and order fulfillment.
• Assist our customers with sales, questions on products, and other information as needed, with prompt, friendly, and professional service.
• Assist customers and other sales associates by pulling orders.
• Understand and use all cross-reference materials and technical manuals.
• Process orders and returns and fill out all necessary paperwork neatly and correctly.
• Handle customer phone sales and questions.
• Clean and organize showroom, counter area, restrooms, and customer areas as needed.
• This position requires an individual who works well in a team environment to build positive relationships with repeat plumbing and HVAC customers.
• During busy times the role may act as a runner and focus on pulling orders exclusively.

ADDITIONAL RESPONSIBILITIES

• Assist Branch Manager in administrative duties such as cash reports and sorting the daily invoices.
• Assist Warehouse by loading and unloading trucks, order fulfillment, inventory control, and warehouse cleanup.

Requirements

• High School diploma or equivalent
• Basic reading, writing, and arithmetic skills
• Verbal and written communication skills and the ability to type
• Strong customer service skills
• Computer skills
• Experience in the trades a plus
• Bilingual is a plus

WORKING CONDITIONS

• Counter sales employees work in a combined retail and warehouse environment and have frequent dealings with the general public 
• Working conditions are typical of a warehouse environment
• Work involves standing and frequent lifting of materials and product up to 50 pounds
• Forklift operation
• Fast paced and physically demanding at times

Benefits

• 401(k) matching
• Profit-sharing
• Health insurance
• Vision insurance
• Dental insurance
• Short-term disability
• Paid time off
• Employee discount

Schedule

• 8-hour day shifts; no nights
• Monday through Friday