Job Description

Job Title:             Converting Operator      

Reports to:         Manufacturing Supervisor

Job Summary

The Converting Operator is responsible for setting up, operating, adjusting, and maintaining equipment and machines used to transform raw materials into finished products. The Converting Operator is also responsible for performing quality checks on a regular basis to ensure customers receive high quality products. Operators are expected to work closely with the Press, Maintenance, and Warehouse departments to ensure customer orders are completed safely and according to the production schedule.

Career Path

This position is part of a Career Path structure that has four levels of advancement—C, B, A, and Master Operator. The essential duties listed below are progressive in nature and each level is responsible for the essential duties of the preceding level(s). The requirements outlined in this job description are the minimum requirements for all Career Path levels. 

To become eligible for the next level of advancement (e.g., C Operator to B Operator), employees must maintain satisfactory levels of performance and complete the training and technical prerequisites identified in the Career Path Technical Requirements checklist. Information on each Career Path level and copies of the Technical Requirements checklist are available from Manufacturing Supervisors and Department Managers.

Essential Duties – C Level Operator

• Comply with all safety, quality, and plant regulations.
• Follow production schedule and job specifications as outlined on job jacket, including proofreading samples/PDF.
• Operate basic converting equipment including job set-up to produce quality finished goods per order specifications.
• Continuously monitor machine performance for safety, quality, and efficiency.
• Report equipment and product issues to Lead or Supervisor.
• Package finished products, including assembling boxes, applying labels, and preparing items for shipment.
• Complete production reports and enter report information into computer tracking system to maintain accurate production records.
• Clean and stock machine for incoming shift.
• Work with other team members to ensure safe, smooth production flow and resolve any equipment or product issues.

Essential Duties – B Level Operator

• Operate intermediate converting equipment including job set-up to produce quality finished goods per order specifications.
• Perform basic troubleshooting and maintenance on converting equipment.
• Assist in the training of other operators.

Essential Duties – A Level Operator

• Operate advanced converting equipment including job set-up to produce quality finished goods per order specifications.
• Perform intermediate troubleshooting and maintenance on converting equipment.

Essential Duties – Master Level Operator

• Operate all types of converting equipment including job set-up to produce quality finished goods per order specifications.
• Perform advanced troubleshooting and maintenance on converting equipment.
• Partner with department leadership, Quality, and Continuous Improvement teams to identify areas for process improvement and implement approved action plans.

Required Skills and Abilities

• Commitment to following and promoting safe work habits.
• Ability to establish priorities, work independently, and proceed with objectives without direct supervision.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Ability to effectively work with applicable computer systems and software.
• Ability to effectively adjust to new situations, procedures, technologies, changing priorities, etc.
• Ability to fully concentrate, understand, respond, and remember what is being said.
• Ability to communicate in both the written and spoken language of English to a level that will allow the safe and effective performance of the job.
• Ability to work effectively with people across different teams, departments, and physical locations.
• Knowledge of fractions, decimals, and basic arithmetic for taking and converting measurements and performing calculations.
• Ability to note and address small errors or inconsistencies in products or processes.
• Ability to maintain a positive and professional demeanor in all interactions.

Education and Experience

• Basic math and reading skills normally acquired through the completion of a high school diploma OR equivalent combination of education and experience.
• Minimum of 1-year experience in a manufacturing environment operating machinery is preferred.

Physical Requirements

• Ability to stand, walk, and move around for extended periods of time.
• Capability to lift and carry objects of various weights up to 50 pounds frequently.
• Proficiency in using hands, fingers, and arms for tasks such as performing machine adjustments.
• Sufficient visual acuity to read documents and recognize details at close and distant ranges.
• Ability to hear and understand verbal communication.
• Flexibility to bend, stoop, and reach low or high objects.
• Ability to perform physically demanding tasks, such as lifting, pushing, pulling, or carrying heavy objects.
• Adaptability to work in varying environmental conditions, such as temperature extremes, noise, dust, or fumes, depending on the nature of the job.
• Ability to adhere to safety protocols and wear protective gear, including helmets, goggles, gloves, and safety shoes, as required by the job.

Company Culture & Values

• A Commitment to Our Purpose (COMMITTED PEOPLE) – Our mission is to serve and build up our customers, suppliers, communities, and each other, guided by the principles of our Lord Jesus Christ.  The commitment to serving and building up is easily seen in those employees that exemplify this value.
• Without Our Customers We Are Nothing (CUSTOMER FIRST) – We realize that we are blessed to serve our customers and without them, our company does not exist.  They rely on us for their success and that is a responsibility we cannot take lightly.  Our focus must be on serving them with as seamless communication and access to products as possible.
• Kind, Humble and Positive (HUMBLE) – These positive traits do not mean being a doormat to others.  But when a person is kind, humble and positive it comes through in their genuine caring for those around them.
• A Desire For “Expert” (EXPERTS) – Our people want to be seen as the experts in their specific roles.  From how we convert a bag efficiently and with highest quality, to knowledge of the product portfolio, to desiring to know more about tax or human resource policy – the desire for “expert” drives us in each of our roles.
• Intentional Growth – Developing of Self and Others (PERSONAL GROWTH)– Times, tools, and customer expectations change.  Our team members are interested in developing themselves and those around them.   We know that a stronger team is one that makes our customers and our fellow employees happier.
• Strong Work Ethic (HARD WORKERS) – The commitment to serve those around us is honorable and we respond to this by putting our strongest effort into that purpose.
• High Expectations of Self and Others (HIGH EXPECTATIONS) – We expect ourselves, and those around us, to put in our best effort.  When others struggle, we help them align towards perfection.  When we struggle, we are open and humble to hear it and course-correct accordingly.
• If It Isn’t Safe, We Don’t Do It (SAFETY) – All people deserve to return home to their loved ones safely and work in an environment where they can best execute their tasks safely.  When choosing between safety and profit, safety and efficiency, safety and feelings, safety, and “x” – we choose safety.

Travel Requirements 

NA

Driver Qualification

NA

This job description is intended as a general outline of the primary responsibilities of the position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, or activities that may be required. The employer reserves the right to modify, add, or remove any responsibilities, duties, or activities as deemed necessary with or without notice. 

Volm Companies is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities and other protected characteristics. If you require reasonable accommodation to perform the essential functions of the job, please inform us and we will work with you to address your needs.

Pay: The pay range for this position is determined based on the career path level you qualify for. Please contact your supervisor or HR for the specific pay range associated with this role and your career path level.

Benefits

As a family-owned and operated company, we offer a comprehensive benefits package designed to support you and your family. We offer a strong foundation of benefits, including access to medical, dental, and vision coverage, an HSA employer contribution, and a 401k with profit sharing to secure your future. To support your overall well-being and family life, we offer additional benefits beyond the core package, such as paid vacation, wellness stipends, childcare reimbursement assistance, and much more. We are committed to continuously enhancing our benefits to meet the evolving needs of our team.