Based in West Hartford, Connecticut, Triumph Engine Control Systems is a leading independent aerospace fuel system supplier for the commercial, military, helicopter and business jet markets. Employing approximately 530 employees, the company’s key products and services include electronic engine controls, fuel metering units and main fuel pumps for both the OE and aftermarket / spares end markets.
The Contract Administrator is primarily responsible for order entry, order management, and maintenance for all incoming customer purchase orders and contract awards into our JDE OneWorld ERP system to drive the fulfillment of our customer’s orders either in the MRO, Spares, OEM or R&D value streams. This role serves as the primary interface to our commercial, military, domestic, and international customers. A viable candidate would possess superior data entry skills, customer service skills, and the ability to perform and produce quality work output in a fast paced environment with a steadfast positive attitude. This position includes the responsibility over the complete post award process including efficiently and accurately performing contract review, data entry input of all awards with flow down including maintaining accurate demand requirements in the JDE OneWorld ERP system as well as credit and collections assistance, processing returned material and updating customers on status of their orders.
•DATA ENTRY: Perform entry and maintenance of a high volume of incoming customer orders into sales orders in the JDE OneWorld ERP system in a complete, timely and accurate manner.
•CUSTOMER SERVICE: Maintain professional, effective, and timely oral and written communications with external and internal customers. Superior customer service skills and attention to detail are required.
•COMPLIANCE: Maintain and control custody and order of all contractual documents. Ensure all sales activities occur in compliance with export regulations.
•RECORDS: Maintain detailed documentation of customer interaction in contracts files at all times.
•CONTRACT REVIEW: Perform contract terms and condition review, identifying risks or issues to be negotiated with customer.
•FLOW DOWN OF REQUIREMENTS TO FACILITY: Provide flow down of key customer contract terms to the appropriate function and coordinate such flow down activity to mitigate risk and assure contract compliance both Government and Commercial. Assist in developing and implementing processed and procedures for same and provide guidance on enhancing contract function.
•MULTIFUNCTION SUPPORT: Support Finance, Business Development, Quality Assurance, Shipping, Program Management, Engineering, and Compliance with regard to contract matters, regulatory issues, Government Contracting and Commercial Contracting.
•Bachelor’s degree, plus 1 to 3 years related experience and /or training; or equivalent combination of education and experience.
•Expert proficiency level in DATA ENTRY, preferable using JDE OneWorld.
•Experience using MS Office products required; EXCEL mastery is required.
•Knowledge of JDE ERP system preferred.
•Extremely strong customer service skills, strong business acumen, strong written, and verbal communication, and positive attitude required.
•High volume quoting and contract award environment, requires a fast-paced, multi-tasker with superior organization skills and closing skills.
•Expertise in commercial contracts, FAR 12,13,15 and DFAR preferred.
•US Citizenship are required.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions, i.e., sitting, standing, bending, climbing, kneeling, lifting, pushing, carrying, etc.
•The ability to remain seated for long period of time while working on computer or editing.
•Long period of viewing data on a computer screen and/or on paper are a necessity.
•Ability to interact with a diversity of people and diverse levels of personnel.
•Ability to lift up to 15 lbs. infrequently.
An Equal Opportunity Employer – Minorities/Females/Disabled/Veterans
All Positions at Triumph Engine Control Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other US government security regulations. These laws do not permit access rights to non-US Citizens or to other unauthorized individuals. Therefore, presently all applicants must be US Citizens or US Permanent Residents (*green card holders*) and/or otherwise comply with ITAR requirements for access rights to be considered for a position.