Complex Security Service Technician

Johnson Controls

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Omaha, NE

Job Description

As posted by the hiring company

Job Overview:

Job Details

What you will do

A Johnson Controls Security Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.

How you will do it
As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.

What we look for

High School Diploma or equivalent.
Minimum 5 years’ experience installing and inspecting/repairing Tyco Integrated Security, Bosch/Radionics, Honeywell, Firelight, Silent Knight, DMP, DSC, or comparable product line.

Experience with Card Access/CCTV/IP cameras
Excellent communication skills.
Electrical/Electronic background.
Valid driver's license.

Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding him/her from receiving the vaccine.

Fire alarm systems experience.
Technical college preferred.

Ability to read blueprints and schematic drawings.

Ability to operate hand and power tools.

Ability to unload ladder from fleet vehicle and climb ladder.

Ability to always operate fleet vehicle in a safe manner.

Ability to communicate and provide excellent customer service

NICET II or greater preferred.
US Marshall's certification.

#LI-TG1 #LI-Onsite

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.