Job Description

Overview

We are seeking a skilled and motivated CNC Machine Field Service Technician to join our dynamic team, covering the Midwest and East Coast regions. Based in Schaumburg, IL, this role is perfect for someone with a passion for heavy equipment repair and a knack for troubleshooting complex CNC machines. If you thrive in a hands-on environment and enjoy solving technical challenges, we want to hear from you!

Responsibilities

• Perform on-site installation, maintenance, and repair of CNC machines, including 3-4 axis VMCs and 2-4 axis lathes.
• Troubleshoot and resolve electrical and mechanical issues in CNC equipment.
• Conduct routine inspections and preventative maintenance to ensure optimal machine performance.
• Provide technical support and training to clients on proper machine operation and maintenance.
• Document service activities and maintain accurate records of repairs and maintenance performed.
• Collaborate with engineering and sales teams to address customer needs and improve service offerings.
• Travel to customer sites across the Midwest and East Coast as required.

Qualifications

• Proven experience in heavy equipment repair, with a strong focus on CNC machinery.
• Excellent electrical troubleshooting skills, with the ability to diagnose and repair electrical issues.
• Strong mechanical troubleshooting skills, capable of identifying and resolving mechanical failures.
• Experience working with CNC Mills (3-4 axis and 5+ axis VMC) and CNC Lathes (2-4 axis and 5+ axis).
• Ability to work independently and manage time effectively while traveling for service calls.
• Strong communication skills, both verbal and written, to interact with clients and team members.
• Willingness to travel extensively within the assigned regions.

You should be proficient in:

• Heavy Equipment Repair
• Electrical Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Troubleshooting CNC Machines

Machines & technologies you'll use:

• CNC Mill (3-4 axis VMC)
• CNC Lathe (2-4 axis)
• CNC Mill (5+ axis VMC)
• CNC Lathe (5+ axis)