Job Description

Requisition ID#: 760A

We are looking for a CNC Head Repair and Field Technician to join our team!

Select Machining Technologies represents globally recognized brands of CNC machine tools. We supply the most sophisticated metal cutting technology and coordinated solutions to U.S. manufacturers of precision machined parts.

Select Machining Technologies – (A DIVISION OF MORRIS GROUP, INC.) https://www.selectmachiningtech.com/

We are looking for a Head Repair Technician to join our growing team! The Head Repair Technician will initially travel throughout the United States along with other Field Service Technicians (FST), to gain knowledge of the products on which the CNC Heads are applied. The FST's are responsible for the installation and repair of CNC machine tools, controls, and other related machine tool components. After initial training, the Head Repair Technician will work with the Operations Manager to design and build the head repair facility in Huntsville, AL. Once complete, this facility will be used by the Head Repair Technician to service and repair CNC machining heads as needed.

Role Responsibilities:

• Initial 75-100% national travel to customer sites in support of installations, troubleshooting and repair of machine tool equipment and controls.
• This will gradually transition to less travel over time as the head repair facility is developed and implemented. Once the facility is complete and head repair volume is increased, travel will likely be closer to 50-80%.
• Attend training in Spain at two locations learning the original equipment manufacturer’s approach and find ways to further improve those processes.
• Work independently at the repair facility inside of our new location near Huntsville, AL.
• Act as technical support to FST’s for head repair/installation related issues.
• Detect and resolve issues with electrical and mechanical components.
• Use technical documents, internal and vendor resources to research CNC head issues.
• Effectively communicate head issues and status of head repair to customers and to our builder factories overseas.
• Complete accurate documentation (Head analysis/repair report) and submit to Service Management and customer.
• Fulfill customer commitments to ensure complete customer satisfaction.
• Develop and manage relationships with our machine tool suppliers and other third-party vendors.
• Take ownership of customer head issues and coordinate with appropriate departments to optimally resolve the issue.

Other Functions:

• Perform related duties as required.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.

Required Qualifications

• Ability to travel up to 75-100% of the work week; overnight travel required. Some international travel for training at machine builders’ facilities (will fluctuate per the needs of the business)
• Travel will lessen over time as the facility is developed and repair volume increases.
• High School Diploma/GED from a technical school is required.
• Minimum 3 to 5 years of experience working with CNC machines controls and/or applicable experience.
• Experience with components related to CNC milling heads is highly preferred (head repair/installation, spindle maintenance/exchange, etc.)
• Ability to read and understand electrical, pneumatic, and hydraulic drawings/schematics.
• (moved down bullet points) Control experience with Heidenhain, Siemens, Fanuc preferred, but not required.
• Strong verbal and written communication skills.
• Basic skills in software associated with Microsoft other related business programs.
• A valid driver’s license is required.

Benefits:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays
• Comprehensive Health Benefits including, Medical, Vision, Dental and Life Insurance
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to optimally perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities and projects.
• Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 50 lbs.
• Is frequently required to use hands to finger and reach with hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Morris Group, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

Huntsville, AL