Job Description

Overview

We are seeking a skilled CNC Field Service Technician to join our team, providing on-site technical support and maintenance for CNC machinery and related systems. This role involves troubleshooting, repairing, and calibrating complex equipment across manufacturing environments. The ideal candidate will possess a strong background in industrial maintenance, electrical systems, hydraulics, and mechanical knowledge, with experience working with programmable logic controllers (PLCs), sensors, vision inspection systems, and high-voltage systems. This position offers an exciting opportunity to work in a dynamic field service environment, supporting customer operations and ensuring optimal machine performance.

Responsibilities

• Perform installation, commissioning, troubleshooting, and repair of CNC machinery and automation systems at client sites including about 80% travel.
• Conduct calibration and alignment of precision measuring instruments to ensure machine accuracy.
• Read and interpret schematics, wiring diagrams, and control system documentation including AutoCAD drawings.
• Diagnose electrical issues involving low voltage, high voltage, sensors, distributed control systems (DCS), and vision inspection systems.
• Utilize calibration tools such as ohmmeters and other measurement instruments to verify system performance.
• Maintain detailed service reports and documentation of work performed for customer records.
• Provide exceptional customer service by communicating technical information clearly and professionally to clients.
• Support preventive maintenance activities to minimize downtime and extend equipment lifespan.
• Assist in training customers on system operation and basic troubleshooting procedures.

Experience

• Proven experience in industrial electrician work or industrial maintenance within manufacturing settings.
• Hands-on experience with hydraulics, mechanical systems, sensors, PLC programming (including Calypso), and calibration procedures.
• Familiarity with schematics, AutoCAD drawings, and the use of precision measuring instruments such as micrometers or calipers.
• Knowledge of CNC systems, including low voltage controls, high voltage safety protocols, and distributed control systems (DCS).
• Experience working with vision inspection systems or similar automation equipment is preferred.
• Strong customer service skills with the ability to communicate technical information effectively.
• Military background or experience in a related technical field is considered a plus. This role requires a motivated professional capable of working independently in diverse environments while maintaining safety standards and delivering high-quality service to clients.

You should be proficient in:

• 120/208/240/480 Voltage Systems
• CNC Machine Repair
• CNC Machine Installation
• Electrical Troubleshooting
• Industrial Electrical Experience
• Field Service Readiness
• CNC Machine Setup & Changeover
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation