Job Description

Company Summary

We are a leading provider of advanced CNC machinery solutions, dedicated to supporting our clients with cutting-edge technology and exceptional service. Our organization fosters a supportive environment where employees can focus on their expertise, thrive in their careers, and deliver outstanding results to a diverse client base.

Job Summary

We are seeking an experienced Applications Engineer/CNC Programmer. This field-based position focuses on delivering exceptional technical support to customers through machine training, programming, troubleshooting, turnkey project execution, and presales assistance. The ideal candidate is a hands-on CNC professional with strong Fanuc control experience who thrives in a customer-facing, travel-oriented role.

Responsibilities

• Create accurate process cycle time estimates
• Provide training classes at our facilities and on-site at customer locations
• Deliver customer technical support via phone and on-site visits as required
• Provide technical assistance to Sales Engineers during the sales process
• Help manage and strengthen new and existing customer relationships
• Develop cutting demonstrations for standard and custom applications
• Develop and maintain vendor relationships that add value to the company and customers
• Assist with basic machine and machine option installations
• Utilize CAD/CAM software to support 5-axis machining and programming
• Assist in fixture and tooling concepts for turnkey projects
• Execute and manage turnkey system projects, including detailed documentation
• Become an expert in Fanuc controls
• Interface with parts, service, applications, and sales departments to exceed customer expectations
• Prepare reports for management and maintain proper records of customer issues and support requests

Requirements

• Minimum 5 years of experience working on machines in a shop environment
• Strong experience with CNC controls (Fanuc/Siemens preferred)
• Hands-on programming experience with CAD/CAM software
• Proven experience with machine setup, tooling, and troubleshooting
• Strong troubleshooting skills for applications-related machine issues
• Ability to work independently and handle significant travel
• Proficiency with Microsoft Office programs
• Valid driver’s license and ability to travel (including overnight stays)
• Ability to travel overnight 25-50% throughout limited territory

You should be proficient in:

• CNC Programming
• G-Code
• M-Code
• CNC Machine Setup & Changeover

Machines & technologies you'll use:

• CNC Mill (3-4 axis VMC) (Fanuc, Doosan)
• CAM Software (Mastercam, Esprit, Autodesk Fusion 360, GibbsCAM, Mazatrol, Siemens NX)
• CNC Mill (5+ axis VMC) (Fanuc)
• CNC Lathe (5+ axis)