Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
The Opportunity
We are seeking a highly motivated Clinic Payment Operations Representative who brings a positive attitude, embraces change, and thrives in a fast-paced environment. This role serves as an entry-level to intermediate contributor within Clinic Payment Operations and is responsible for executing day-to-day payment processes that support operational efficiency, payment accuracy, and provider satisfaction.
Success in this role requires strong attention to detail, organizational skills, and the ability to efficiently manage a high-volume workload while maintaining quality and accuracy standards.
What You will Do
· Manage timely and accurate review, validation, and processing of high-volume clinic invoices.
· Evaluate invoice accuracy against client requirements and agreements.
· Research and resolve routine billing and payment discrepancies.
· Process payment transactions, adjustments, refunds, and account maintenance activities.
· Reconcile account statements and payment activity.
· Communicate with clinics and internal partners regarding routine inquiries.
· Meet established productivity, quality, and service-level standards.
· Escalate complex issues and high-risk exceptions appropriately.
· Maintain accurate records within financial systems.
· Participate in training and team initiatives.
· Additional duties as assigned.
Education and Experience You'll Bring
Required Qualifications
· Associate degree preferred or equivalent experience.
· 0-2 years of experience in finance operations, billing, payment processing, reimbursement or customer service.
· Intermediate MS Excel skills including lookups, filtering and reconciliation.
· Strong analytical skills, attention to detail and organizational skills.
· Ability to work in a high-volume environment.
· Excellent verbal and written communication skills.
· Strong organizational skills and attention to detail.
· Proficiency in 10-key data entry.
Preferred Qualifications:
· Operational Excellence
· Attention to Detail
· Customer Focus
· Accountability
· Teamwork
· Adaptability
· Continuous Learning
Misc: This is an onsite role at Abbott location in Overland Park, KS. This is not a remote role/opportunity.
The base pay for this position is
$18.45 – $36.85/hourIn specific locations, the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf