Serve as first point of contact for guests and route calls to appropriate personnel.
Essential Functions (90%)
-Greet and welcome guests as soon as they arrive at the office
-Direct visitors to the appropriate person and office
-Answer, screen and forward incoming phone calls
-Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
-Provide basic and accurate information in-person and via phone/email
-Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)