Job Overview:Primary Purpose:- To analyze complex or technically difficult workers' compensation claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.
Essential Functions And Responsibilities:
- Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determinethe exposure on the claim manages
claims through well-developed actionplans to
an appropriate and timely resolution.
- Negotiatessettlement of claims
within designated authority.
- Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
- Calculates and pays benefits due approves and makes timely claim payments andadjustments;
and settlesclams within
designated authority level.
- Prepares necessary statefillings
within statutory limits.
- Manages the litigationprocess ensures
timely and cost effective claims resolution.
- Coordinates vendor referrals for additional investigation and/or litigation management.
- Uses appropriate cost containment techniques including strategic vendor partnerships toreduce
overall cost of claims for our clients.
- Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.
- Reports claims to the excesscarrier
responds to requestsof directions in a professional and
timely manner.
- Communicates claim activity and processing with the claimant and the client; maintains professional client relationships.
- Ensures claim files are properly documented andclaims
coding is correct.
- Refers cases as appropriate to supervisor and management.
Education & Licensing:
- Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
Experience:
- Five (5) years of claims management experience or equivalent combination of education and experience required.