Job Description
Job Overview:
Job Title: Channel Manager
Department: Business Development
Accountability: This position reports to the Senior Channel Manager
Position Summary: The Channel Manager is responsible for driving sustainable revenue growth through assigned distribution partners and their reseller ecosystems. This role develops and executes channel strategies focused on partner recruitment, onboarding, enablement, pipeline generation, and opportunity acceleration. Serving as a key liaison between internal stakeholders and external partners, the Channel Manager builds strong business relationships, aligns strategic priorities, and ensures the indirect sales channel delivers measurable business results, increased market penetration, and a high-quality partner experience.
Responsibilities:
- Develop and execute strategic growth plans with assigned distribution partners and their reseller networks to achieve revenue, pipeline, market share, and partner engagement objectives.
- Drive year-over-year business growth by recruiting, onboarding, enabling, and activating new reseller partners, while expanding productivity within existing partner accounts.
- Create demand for company solutions through proactive engagement with distributor inside sales teams, reseller sales organizations, and partner leadership teams.
- Build and maintain trusted relationships with distributors, resellers, technology partners, and internal cross-functional teams to support long-term business growth and collaboration.
- Serve as the primary point of contact for assigned channel partners, providing consistent communication, business guidance, and timely support to ensure alignment with organizational goals.
- Collaborate with direct sales, marketing, product management, and customer support teams to advance opportunities, develop solutions, and improve the overall customer and partner experience.
- Facilitate regular business reviews, pipeline discussions, and planning sessions with channel partners, including Quarterly Business Reviews (QBRs) and annual strategic planning meetings.
- Monitor partner performance against established key performance indicators and develop corrective or growth-focused action plans to improve engagement, productivity, and results.
- Support the planning and execution of joint marketing programs, partner events, promotional campaigns, and MDF/Co-Op investments to maximize return on investment and increase channel visibility.
- Maintain visibility into distributor inventory levels and collaborate on stocking strategies to align product availability with customer demand and forecasted growth.
- Utilize Salesforce CRM and related business systems to manage partner activity, track opportunities, measure performance, and maintain accurate records of channel engagement.
- Maintain a strong understanding of company products, target markets, competitive positioning, and emerging business opportunities in order to effectively support channel growth.
- Represent the organization professionally at partner meetings, customer engagements, trade shows, and industry events to strengthen brand presence and business relationships.
Requirements:
- Located in or near the Greenville, SC area; remote position
- Bachelor’s degree in Business, Marketing, Sales, or a related field; equivalent professional experience may be considered
- Minimum of five years of successful channel management, partner development, or indirect sales experience, preferably with technical or B2B products
- Demonstrated ability to develop and grow partner relationships that produce measurable business results
- Strong organizational, time management, and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills, with the ability to influence stakeholders and present effectively in both in-person and virtual settings
- Professional presence, confidence, and maturity required to represent the organization and serve as an effective brand ambassador
- Strong interpersonal, negotiation, and account management skills with a customer- and partner-focused mindset
- Proficiency in Microsoft Office Suite; experience using Salesforce or other CRM platforms is preferred
- Strong technology aptitude and the ability to use digital tools to support organization, communication, and reporting
- Ability and willingness to travel up to 50%, including visits to headquarters, partner locations, customer sites, and industry events
- Ability to understand and communicate effectively in English, both verbally and in writing
- Ability to work collaboratively across teams while maintaining attention to detail and a high standard of accuracy
- Self-motivated and results-oriented, with the ability to work independently in a remote environment
Work Environment – Remote/Office
- Office
- Mobile Worker
- Home Office
- Frequent Travel
Company Details
Havis is at the forefront of revolutionizing industries by unlocking the full potential of technology to drive productivity and enhance safety through innovative mobility solutions. We take pride in being the trusted partner of choice for technology providers, enabling them to move business forward in a wide range of industries, such as Retail & Hospitality, Public Safety, Energy & Utilities, Warehouse & Distribution, Field Operations, Transportation & Logistics, Healthcare, and Military Defense.
Havis designs and manufactures market-leading Computing, Mounting, Power, and Transport Solutions. Our engineering and product development centers serve as the backbone of our commitment to excellence. With a team of highly-skilled engineers who have a deep understanding of design, manufacturing processes, and cutting-edge technologies, Havis consistently delivers products that set our market and industry standards and exceed customer expectations. Our state-of-the-art manufacturing facilities complement our engineering capabilities, allowing us to bring our design concepts to life with precision and efficiency. Our focus on quality and rigorous testing protocols ensures that our products are built to withstand the demands of real-world applications.
We are a dynamic and customer-focused company that continuously strives to meet and exceed the evolving needs of our valued customers. We firmly believe that collaboration lies at the heart of successful partnerships, and we actively engage with our clients to understand their unique requirements, challenges, and goals. By fostering open lines of communication, we work together to develop innovative solutions that drive safety, productivity, and, ultimately, customer satisfaction. Havis collaborates with partners and customers to provide product information, installation support, updates on industry testing and validation requirements to solve diverse challenges in the field.
Havis, Inc. - Website: www.havis.com
- Headquartered in Warminster, PA
- ISO 9001 and 14001 Certified - Quality Management System
- Fast growing company in a niche, growing marketplace
- Company offers Health, Dental, Vision and 401(k) Plan with employer match
- 100% employer paid STD, LTD and Life & ADD benefits
- Generous paid time off (PTO) and holiday benefits
- Competitive pay commensurate with education, skills, and experience
Prepared by: Human Resources
Approved by: Chief Revenue Officer
